Rachel Margolis

Experience

• 

  LUSH FRESH HANDMADE COSMETICS

  Mar 2006 - Dec 2021

  •Spearheaded initiatives as a Retail District Manager, consistently surpassing sales targets and exceeding expectations.•Established a robust succession pipeline, mentored managers and peers, and designed a comprehensive training program for district managers.•Collaborated with third-party vendors to establish metrics for leveraging customer feedback, improving business outcomes.•Oversaw the rollout of a new inventory management system across North American stores, ensuring seamless integration and optimization.•Led workshops and presentations on sales strategies, performance management, and customer experience enhancement.•Served as the retail representative in collaborations with content and creation teams, executing in-store campaigns for product launches and sustainability initiatives. Show less •Orchestrated the successful opening of 35 new stores across the United States and Canada.•Created a comprehensive 6-8 week project plan for store openings, detailing business license registration, staffing, training, inventory management, and grand opening events.•Collaborated closely with internal and external partners, including mall management, contractors, visual merchandisers, real estate contacts, construction managers, and HR professionals, ensuring seamless coordination.•Fostered strong relationships and clear communication channels to align all parties involved and mitigate potential challenges.•Oversaw hiring and training of staff and management teams, maintaining quality and efficiency within established timelines.•Engaged in thoughtful planning and proactive problem-solving to ensure timely completion of key milestones.•Contributed to the successful execution of multiple store openings, laying the groundwork for sustained growth and organizational success. Show less •Drove significant growth in sales revenue year over year by surpassing expectations as a Store Director.•Fostered a culture of innovation and inclusion, assembling highly skilled teams that embodied LUSH's core values and vision.•Focused on developing the next generation of leaders through personalized coaching, career development conversations, and strategic succession planning.•Delivered a unique and memorable customer experience, contributing to the brand's success and reputation.•Ensured operational excellence through continuous staff development and engagement.•Consistently exceeded performance benchmarks, enhancing the overall success of the LUSH brand. Show less

  • District Manager- North American Retail Support Team

    Mar 2013 - Dec 2021

  • North American New Shop Opening Manager

    Apr 2012 - Mar 2013

  • Store Director

    Sept 2010 - Jun 2012

  • Assistant Store Director, Floor Leader, Sales Ambassador

    Mar 2006 - Sept 2010
• 

  Vail Resorts

  Dec 2021 - now

  Senior National Sales Manager

  •Senior National Sales Manager specializing in Weddings, excelling in revenue growth, client satisfaction, and operational efficiency.•Craft and implement regional sales strategies, analyze market trends, and secure contracts to surpass revenue targets.•Foster partnerships with key stakeholders, including internal Service and Mountain Operations Teams, Wedding Planners, and vendors, to encourage repeat business and referrals.•Lead a dedicated team of sales professionals, providing development and support to nurture personal growth and performance.•Engage in strategic planning, budget management, operational coordination, and industry networking to maintain a competitive edge and drive sustained success in the weddings market. Show less