Prabhu Varadarajan

Experience

• 

  Larsen & Toubro

  Apr 2011 - Jul 2011

  TRAINEE

  Identified the types of training methods conducted in the organization.Conducted an analysis of the problems in the Employee and Managerial cadre during training.Collected a detailed feedback from the employees.Analyzed training feedback and made a detailed report and presented it to the mangers.Suggested additional organization strategic training programme for the manager to improve the training process.

• 

  Ing Vysya Bank is now Kotak Mahindra Bank

  May 2012 - Dec 2012

  EXECUTIVE

  Analysing and interpreting information about a banking marketsDetail analysis of product or service to be offered in various banks.Assessment of present market scenario in banking sector. Suggested to improve banking facilities and services.

• 

  State Street

  Apr 2013 - May 2016

  Directly supervise the work of all Process Associates and Senior Process Associates. Driving the team to meet the SLAs.Posting journal entries, month end closure activities. Ensuring the successful achievement of all key performance metrics and goals. Assist in the identification, evaluation and implementation of procedural and technological opportunities aimed to enhance efficiency. Develop a strong working relationship with the on shore teams. Attending Review Calls with Clients and handling Client escalations. Coordinating with the Software group and technical support team, if there are any issues with any of the software's used on daily basis in the production activities and getting the same resolved. Co-ordination for new joiners training & orientation. Formatting and submitting the MIS Reports, Batch Trackers, Weekly Reports, Daily Reconciliation Reports to the Management.Documenting and updating the process manual as per client's feedback. Review and improve processes as and when possible for greater efficiency. Monitored projects on an ongoing basis, evaluated progress and quality, managed issue resolution process and talked corrective action as necessary.Provide management with project status updates, feedback and appropriate reporting on key process focused objectives. Serve as a change agent by driving the adoption of successful process improvement practices and by diagnosing barriers to project success and facilitating resolution. Provide guidance to the team in issue resolutions.Responsible to execute a robust backup plan for the team to ensure no hiccups in the delivery of services.Communicate the key performance indicators (KPIs) to the PAs and SPAs and provide performance feedback to them. Also responsible to ensure all their KPIs are met and maintained consistently. Build strong relationships with business leaders and communicate with them effectively in order to introduce process improvement and change projects in the organization. Show less

  • Specialist

    Jul 2014 - May 2016

  • Senior Financial Analyst

    Apr 2013 - Jun 2014
• 

  HCLTech

  Jun 2016 - Oct 2021

  Business Analyst -TLM-PLM Deployment -Specialist

  • Working on migration of recon and other recon related activities from legacy reconciliation tool to TLM 2.7. Understanding the business requirement of the user and suggesting them with a suitable resolution and Business Models.• Conducting feasibility study and deciding on the timelines by which the requirements can be delivered.• Gathering business requirements, studying and documenting requirements (BRD’s), perform Gap Analysis. Completing Gap analysis for the Client through discussion and questionnaires.• Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.• Analysis of Current v/s Future State of reconciliation services, and suggests suitable operational models. Communicate with Business and IT partners on Con calls on a daily basis to analyze the current situation, issues and upcoming tasks of the project.• Interact and resolve the queries raised by IT development team during the configuration and development stage. Mentoring & monitoring the performance of team members to ensure efficiency in process operations.• Implementing core and Custom auto match rule to achieve highest auto matching rate.• Analysis of various type of file formats, swift, Flat etc and configuring the designing suitable model and mapping file to TLM 2.7. Show less