Joelle Saade

Experience

• 

  BMB

  Jan 2011 - Jul 2017

  Project Manager

  Managed Projects: - VPN Project - Middle East Airlines (MEA)- Coordinated WAN installation of new MEA sites in Europe, Gulf and Africa. Storage, Network &Security and Public Schools Connectivity Ministry of Education and Higher Education (MEHE)- 1st Lot: - Replaced MEHE current storage environment, Established a backup solution - Installation and configuration of network & security equipment within the 15 floors of the Ministry including its DC site, as well as the distant MEHE DR site.- Installation and configuration of network, security and access devices equipment within the 1266 public schools across Lebanon. Wireless, LAN & IPT upgrade – Hotel Dieu de France (HDF) Replacement of the existing core switch and old LAN infrastructure, Relocation of the current / existing Access points and implementing new 412 additional APs to have better voice and data and tracking coverageNew IPT setup for 280 IP users LAN, WAN & IPT Solution – BSL BankImplemented secure WAN Solution between HO, DR and the branches including WAN routers and next generation firewalls.- Centralized IP telephony solution for all the bank users and including the call processing servers and applications, IP phones, Voice gateways and billing.- Datacenter switches to connect existing servers and enhance application’s performance. Show less

• 

  ELinks

  Mar 2024 - now

  Sales Account Manager

  - Manage and grow key accounts in the IT and telecommunications sectors, focusing on cybersecurity, collaboration, and infrastructure solutions to meet diverse client needs.- Develop and execute strategic sales plans to achieve sales targets and expand customer base in the competitive IT market of Lebanon. - Build and maintain strong, long-lasting customer relationships by providing consistent support and clear communication to ensure client satisfaction and retention. - Serve as the primary point of contact for all client account management matters, including negotiation of contracts and agreements to maximize profit. - Coordinate with partners such as Bitdefender, Cisco, Fortinet, and Paloalto to ensure a streamlined supply and delivery process, enhancing overall service delivery.- Lead presentations and meetings to educate clients on the latest cybersecurity threats and the corresponding solutions offered by the company. - Monitor market trends and competitor activities to identify opportunities and potential risks; adapt strategies promptly to maintain a competitive edge. Show less