Jeff Sasasuwan

Experience

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  Orpheum Theatre

  Jun 2014 - Jun 2019

  Assistant General Manager

  - Provided strategic oversight and management of all operational functions for the theatre including performance management, guest service delivery, and food and beverage sales aligned with operational and quality standards. - Hired, trained, managed, and inspired box office and front office staff in delivering exceptional customer service to maintain guest satisfaction and meet established operational objectives.- Oversaw all theatre departmental functions working proactively with Front of House staff and other departments to manage the interface between the theatre and the audience. Show less

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  HUGO BOSS

  Dec 2019 - Jul 2021

  Stock Room Manager

  - Accountable for administration of inventory program to ensure appropriate product levels were maintained and implementing processes to improve inventory management process. - Created inventory management tools to aid in-stock levels and reduce inventory shrink.- Cultivated and maintained effective working relationships with managers, staff and other stakeholders.- Identified operational gaps and developed and implemented processes to improve accuracy and improve operating efficiency.- Engaged with customers on the sales floor providing exceptional customer service for a positive shopping experience. Show less

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  Pacific Theaters Vineland Drive-In

  Jul 2021 - Apr 2023

  Operations Manager

  - Worked in a fast-paced environment with responsibility for driving guest satisfaction via engaging and positive guests’ interaction in person and phone.- Engaged with customers in the drive-in providing exceptional customer service for a positive movie going experience.- Identified operational gaps and developed and implemented processes to improve accuracy and improve operating efficiency.

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  Base8.io

  Dec 2022 - now

  IT Specialist

  As an IT specialist, I have a proven track record of delivering top-notch IT solutions to organizations of all sizes. With expertise in network administration, cybersecurity, and cloud technology, I am well-equipped to handle any IT challenge that comes my way. I am also an excellent problem-solver, communicator, and team player, with a passion for delivering exceptional service to my clients.Experience:- Manage and maintain the company's network infrastructure, including servers, routers, switches, and firewalls- Implement and manage cybersecurity measures to protect the company's data and systems- Provide technical support to employees across the organization, troubleshooting issues and providing solutions Show less