Amy Rumbaugh

Experience

• 

  Tuscawilla Country Club

  May 2011 - Aug 2011

  Lifeguard

  As a lifeguard I ensured the safety of patrons participating in water activities, oversaw and lead groups of 20-30 children daily for camp, and instructed children on proper swim techniques.

• 

  Stephen C. Oconnell Center

  Aug 2011 - May 2015

  Crew Member

  As a crew member I handled patron concerns and complaints, aided patrons in locating their seats during an event, facilitated efficient set up and break down of events, and staffed teams responsible for technical production prior, during, and after an event.

• 

  RegisterPatient.com

  Jan 2012 - May 2012

  Intern

  Lead and Participated on business teams to develop the company Constructed a press kit Revised and implemented social media marketing campaign

• 

  Walt Disney World

  Apr 2012 - Aug 2012

  Lifeguard

  Demonstrated ability to multitask by enforcing pool rules while maintaining safety of guests in the water.Maintained focus and strengthened teamwork to pass monthy audits.Created memorable vacations through guest service, answering questions, and executing guest service recovery when needed.Promoted to Disney Trainer in August 2013.

• 

  The Pledge 5 Foundation

  Sept 2012 - Dec 2012

  Intern

  Communicated with local businesses to create community-wide events.Woked with a budget to decorate for events.Organized and participated in monthly community service opportunities.

• 

  KB Kakes, LLC

  Jan 2013 - May 2013

  Event Intern

  Planned and executed a fundraising event featuring over 20 businesses for a local charity while increasing brand awareness through promotional materials.Manage regular contact with brides to maintain communication, answer questions, and ensure satisfaction.Engage in customer interaction via selling goods in the front of the bakery.Increased efficiency by updating inventory system with Microsoft Excel.

• 

  University of Florida Foundation

  Jan 2014 - May 2015

  Facilities Event Management Student Assistant

  Create room diagrams using Event Management Software such as Meeting Matrix.Assist in set up and break down of meeting rooms according to client specifications.Manage on-site operations before, during, and after events held at Emerson Alumni Hall.

• 

  Walt Disney World

  Jun 2014 - Apr 2022

  Catering Manager

  Responsible for the oversight of the dining room operation for group functions and custom dining experiences at over 150 remote venues within the Walt Disney World Resort.Provide decoration concepts, ensure proper room set-up, and facilitate wine pairings for events, dining experiences, and convention meetings.Ensure operation compliance to food preparation, food safety, and loss prevention standards as well as adherence to government health regulations.Oversee staffing as well as daily billing paperwork to meet operational needs.Manager of a department that puts on over 6,000 events per year, generating $32 million in revenue each year which comprises about 35% of the total Walt Disney World Food and Beverage revenue. Show less

• 

  AdventHealth

  Mar 2022 - now

  • Senior Project Coordinator

    Apr 2023 - now

  • Project Coordinator - Organizational Readiness

    Mar 2022 - now