Gabriel Quinones

Experience

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  MCL Restaurant & Bakery

  Jun 2018 - Oct 2018

  Dishwasher

  • Communicated with coworkers to make sure all dishes and pans are cleaned properly• Mopped the floor to ensure no injury from slipping• Restocked dishes, silverwares, cups, and pans to ensure customer’s satisfaction• Maintained positive feedback from customer's complaint due to the lack of clean

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  Indy Island Aquatic Center

  Sept 2018 - Jan 2019

  Lifeguard

  • Communicated with coworkers to rotate pool areas every 30 minutes• Oversee multiple pool area to ensure customers do not run• Restocked swimming supplies to ensure customer’s satisfaction• Practiced CPR training to improve on how to rescue customer from drowning

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  Nishida Services Inc.

  Jan 2019 - Sept 2019

  Environmental Service Technician

  • Wiped 2 executive conference table to make sure there is no dust before moving to the next executive conference table• Resolved customer's complaint by maintaining positive feedback to reflect on my mistakes from missing the trash spot• Picked up trashes to make sure every office room has clean environment before moving to the next building

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  Amazon

  Sept 2019 - Jul 2024

  Warehouse Associate

  • Unloaded 200 – 300 boxes from each trailer in Inbound Department with Destuff-IT Machine • Audited 25 trailers in Inbound Department to ensure every trailer is empty before closing the trailer doors• Safely operated manual pallet jack and electric pallet jack to make sure the pallets do not fall over• Separated items to each tote by using handheld scanner to perform at expected rate of 50% or above

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  H&R Block

  Jul 2024 - now

  Seasonal Field Support Tech

  • Deployed workstations at 47 offices to make sure the hardware and software are installed• Replaced 11 AER2200 Series Enterprise Routers with Ericsson Cradlepoint E3000 at 11 offices and used Router Admin Tool to configure IP addresses from DHCP to static• Documented hardware and software issues into the Salesforce ticket system• Remoted into tax pro's desktops with BeyondTrust to resolve technical issues• Reimaged workstations including Backup, 3Party, POS, and Check-in that operates on Windows 10 to Windows 11 by using TOAST (Tax Office Automated Setup Tool) Show less