Mary Dulce Losorata- Grinde

Experience

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  Sutherland Global Services

  Mar 2009 - May 2010

  Customer Service Representative/Consultant

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.• Opens customer accounts by recording account information.• Maintains customer records by updating account information.• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.• Maintains financial accounts by processing customer adjustments.• Recommends potential products or services to management by collecting customer information and analyzing customer needs.• Prepares product or service reports by collecting and analyzing customer information.• Contributes to team effort by accomplishing related results as needed.• Ensures productivity and meets the teams daily target quota on sales.• Develop and operating metrics for all elements of the corporate telephony environment and actively manage network vendor performance Show less

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  RUMIL Construction & Supplies, Phils

  Apr 2012 - Sept 2013

  Jr. Planning Engineer

  • Develops and maintains a detailed project schedule which includes administrative and site tasks involved in the project.• Prepare and encode documentations and demonstrates solutions by developing, flowcharts, layouts, diagrams, charts, code comments and clear code• Prepares materials requisition, request quotations, Data sheets, Quotations and Purchase Orders.• Checking materials and equipments delivered on site.• Preparing & monitoring attendance of labours/manhours, list of machineries and equipment rentals.• Preparing vehicle expense, maintenance and fuel coupon monitoring.• Prepare the Daily and Weekly Manpower Reports of the project activity.• Prepare Tender Documents – Technical & Commercial Proposals.• Prepare Construction Methodology for the projects, Material Submittals, Transmittals and acknowledgement documents.• Coordinate with Project Engineer, and do the required Method of Statement, Structural Design Calculations & shop drawings.• Coordinates and maintains all filing and document issues with the documents controllers.• Protects operations by keeping information and records confidential Show less

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  Orbit Electronic & Telecommunication

  Nov 2013 - Mar 2015

  Planning Engineer

  • Responsible for the production of accurate and timely plans and programs using planning tools software program – Primavera (essential), MS Project and Microsoft Excel (essential)• Proactively coordinate in all aspects of the project planning, scheduling, project duration and costing/estimates on every section and points for works.• Follow-up status to monitor project progress effectively - Daily Progress Report, Tool Box Talks Records and Weekly Manpower Reports and coordinate solutions with Planner & Estimation Team. • Prepare bar charts, networks, resource loading, histograms, S-curve requirements to ensure timely completion of projects and effective resource utilization.• Prepares client’s (Ooredo) Civil, Fibre Optics and Installation/Maintenance Quotation and Invoices.• Prepares BOQ (Bill of Quantity), Reflecting all pertinent data (e.g. size, type, length of cables, quantity of materials, etc.) necessary to carry out the project. • Coordinate with Engineers and prepares project Method of Statement, ITP and required Transmittals, Structural Design Calculations & designs.• Keep track of the project progress and flag an alert when exceptions and deviations occur in the project budget, actual cost and actual schedule.• Prepare Tender Documents – Technical & Commercial Proposals.• Attend weekly meetings with managers and other engineers to discuss the progress made and any issues that may arise over the course of the project.• Keeping record specifications, meeting minutes, transmittals, requests for quotes, vendor submittals, comments, reviews and approvals, and other related project documentation. Show less

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  Taraldsvik Maskin AS

  Jul 2017 - Aug 2017

  Arbeidspraksis

  Sanering VA prosjekt