Jocelyn Wagner

Experience

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  Mark Group

  Jan 2007 - Jul 2007

  Marketing Assistant

  Prepared print and website copy; organized sales team and exhibition stand at national event; managed corporate photo shoot; responded to customer queries and generated sales leads.

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  Heron Publishing

  Jan 2008 - Apr 2008

  Publishing Assistant

  Liaised with authors, publisher and editors; typeset scientific manuscripts; completed office administrative duties; researched and proposed content management system to improve manuscript review process.

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  SFU Pocket Farmers Market

  Sept 2008 - Dec 2008

  Communications Assistant

  Designed and distributed weekly e-newsletters to inform and promote new products and events.

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  SFU Communication Student Union

  Jan 2009 - Sept 2009

  Publication Designer

  Lead the creative and editorial direction of magazine, by and for undergraduate students: developed copy, assigned stories, researched and created graphics, designed page layout; managed print production, distribution and marketing activities.

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  Olympic Broadcasting Services Vancouver

  Feb 2010 - Feb 2010

  Production and Logistics Assistant

  Ensured smooth production process by driving personnel, distributing uniforms, delivering messages and running errands as part of the official broadcasting services of the 2010 Olympic Games.

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  SFU Summer Publishing Workshops

  Apr 2010 - Dec 2010

  Assistant Program Coordinator

  Developed new marketing and sponsorship channels; acted as key correspondent for faculty, authors, students and university staff; developed copy for brochures and designed resource documents; managed mailing lists and marketing campaigns; organized facility and catering logistics; developed new course curriculum; fulfilled administrative tasks and trouble shooting.

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  ACT (Adaptation to Climate Change Team) at Simon Fraser University

  Aug 2010 - Jan 2011

  Program Coordinator

  Budget management, event and volunteer coordination, research, fundraising; website copy and social media management.

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  Vancouver International Writers Festival

  Oct 2010 - Oct 2010

  Night Manager

  Primary contact for staff, volunteers and general public during the Festival; reconciled cash floats; managed volunteers; responded to emergencies; secured and locked up building at end of night.

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  Mount Seymour Resorts

  Nov 2010 - Apr 2012

  Outdoor Educator and Guide

  Leads educational programs for groups of all ages through fun and dynamic snowshoe tours; engages in ongoing self-learning of natural history and outdoor leadership.

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  Canadian Broadcasting Corporation

  Dec 2010 - Mar 2012

  CBC Ambassador

  During public events and performances, I promote CBC programming, answer questions, manage guest lists, and enhance the CBC's public image as a team member of the communications department. Most memorable responsibility: Painting faces for Hockey Night in Canada during the 2011 Stanley Cup Playoffs.

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  Jocelyn Wagner Communications

  Jan 2011 - Aug 2019

  Principal, Communications & Brand Implementation Strategist

  "Helping build tribes – one personal, relevant and anticipated message at a time."​My passion is “tribe building” – helping people with common interests find each other, trust each other, and take action together. Since 2011, I have helped build tribes for over 40 organizations and projects in the following industries:- Education & Advocacy (Client Highlights: David Suzuki Foundation / Camp Suzuki; Vancouver Outdoor School)- Associations & Institutions (Client Highlight: BC Conference, The United Church of Canada; Surrey Schools' Aboriginal Education)- Media & Campaigns (Client Highlights: Modern Vancouver Family House Hunt; The Peel documentary film)- Outdoor & Recreation Services (Client Highlights: Outward Bound Canada; Camp Fircom)- Grassroots & Community Development (Client Highlights: BC Camping Conference; Yodel)- Arts & Artists (Client Highlight: Canadian Wilderness Residency Program)My titles have ranged from consultant to project manager; community activator to strategist. As an effective communicator, I am all of these.I strategize, research, plan, design and organize. I create events, websites, copy, video, logos, issues notes, media releases...Whatever medium or message is relevant for your audience, I do it. Find out how: jocelynwagner.comServices: Strategic planning, advice, training, design, development, management and evaluation of organizational communication, including: brand identities (visual, tone and voice), original and curated content (written, video and graphic), channels (websites, social media and newsletters), publications and collateral materials, proposals, research, issues and risks, media relations, events, internal stakeholder relations, external partner relations, policy and processes, information distribution and presentation. Show less

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  Clevers Media

  Feb 2011 - May 2012

  Communications & Marketing Assistant

  Copywriting, editing and development of pitch letters; client correspondence; manage Google Documents; research and analysis; design advertisements and media kits. Researched and executed plan which successfully migrated our customer communication processes into MailChimp for increased efficiency and timeliness.

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  Buck Marketing Source

  Apr 2011 - Dec 2011

  Communications Coordinator

  Performed internal communication and administrative duties and implemented creative communication initiatives for clients in the Real Estate and Development industry, including:- Print and digital collateral design and production- E-mail and social media campaign management- Event management- Website design and copywriting

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  Vancouver Writers Fest

  Jan 2012 - Oct 2012

  Writer Services Coordinator

  Responsible for supporting the Artistic Director in programming activities related to the 2012 Festival and Incite, our twice-monthly Reading Series, plus working with the Development and Marketing Manager on specific fundraising marketing initiatives.- Works with Artistic Director and publishers regarding details of writers' participation- Researches and maintains files- Acts as primary point of contact for communication with writers, before and during the festival- Prepares website content- Contributes to marketing materials, including copywriting and proofing Show less

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  Community Catalysts

  Jun 2012 - Jun 2014

  Lead Organizer & Communication & Marketing Strategist

  Community Catalysts was a series of experiences for people who show up, share change and have fun! I designed and coordinated three weekend retreats and half a dozen evening workshops. I recruited facilitators, produced communication materials (event descriptions and graphics, posters and flyers, e-newsletter content, etc.), developed and managed channels (website, Facebook and MailChimp), promoted registration, all while reflecting the needs of an entrepreneurial community in the Lower Mainland and Okanagan Valley.The series no longer runs, but the community members are still deeply connected as business partners, life partners, spiritual support, and family friends. Community Catalysts successfully created a micro community that continues to help realize each other's gifts. Show less

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  Vancouver Outdoor School

  Oct 2013 - Sept 2015

  Communicator & Brand Strategist

  Raised by progressive teachers, and fuelled by a frustration with the education system, I always considered a career in education. But a perceptive mentor suggested I use my passion for storytelling and tribe-building to support the system change. So, with partners Jeff Willis and Calder Cheverie, I co-founded the Vancouver Outdoor School, a mobile service provider of custom outdoor experiences and professional development for students, teachers, families and communities. vancouveroutdoorschool.com Show less

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  BC Conference of The United Church of Canada

  Jan 2014 - Sept 2015

  Communications Director

  BC Conference is an administrative and service-delivery body of The United Church of Canada. We provide staff, finances, advice, advocacy and programming resources to 10 presbyteries, 200+ congregations, hundreds of ministry personnel and numerous ministries in British Columbia including camps, social service agencies, housing and care facilities, chaplaincies, hospitals and educational centres. As the Communications Director, my role was to support staff and key volunteers in their general communication needs and goals, advise and educate on effective practices, channel use, feedback gathering and follow-up methods appropriate for their respective beneficiaries. I also assisted with internal communication, supported the executive board's communication needs, monitored and published content about the organization, and reviewed, improved and contributed to the organization's two-way and one-way communication tools and channels in close collaboration with staff and key volunteers. Show less

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  Fraserside Community Services Society

  Nov 2015 - Aug 2019

  Communications Strategist

  As an integral member of a small team, I provide planning and execution of all aspects of the agency’s internal and external communications initiatives as based on strategic organizational plans, the agency’s brand style and current communication practices. In this position, I also provide: - planning, development and execution of the agency’s internal and external communication channels such as the annual report, e-newsletters, website, social media and events; - administrative support for employee training functions, donor communication and applications for provision of service; - preparation of organizational reports and branded materials/collateral; and consultation and support to internal initiatives and programs. Show less

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  BC General Employees' Union (BCGEU)

  Sept 2019 - now

  Communications Officer

  Communications strategy and support; media relations; advertising and promotional coordination; publication and print preparation; web content development.