Florent Hyseni

Experience

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  Elijah Security and Hospitality

  Aug 2023 - Dec 2023

  Concierge

  As a concierge at Elijah Hospitality and Security, stationed at 9 Millbank, I provided residents and guests with a seamless and high-quality experience. I served as the first point of contact, greeting and assisting residents with a warm and professional demeanour. Managing inquiries and requests efficiently, I maintained a comprehensive knowledge of the property and its amenities, ensuring residents were well-informed about available services. My responsibilities extended to coordinating security measures and liaising with security personnel to uphold the safety and well-being of residents. I facilitated the smooth operation of various hospitality services, such as managing reservations, arranging transportation, and overseeing package deliveries. Additionally, I played a pivotal role in organizing and executing special events and functions, enhancing the sense of community within the property. My attention to detail and commitment to customer service contributed to a positive and secure environment, aligning with Elijah Hospitality and Security's dedication to excellence in residential experiences. Show less

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  University of Hertfordshire

  Apr 2024 - now

  Project Manager Tech Transfer