Ricardo Bechara

Experience

• 

  INDG

  Jan 2001 - Dec 2001

  Consultant

  Involved in Daily Management Routine Project, which included Organization Business diagnostics and its improvement, focused on results (targets definition, root causes analysis, actions plans and results analysis). Major responsibilities were: interview people from shop floor up to presidents, analyses and problems classification.

• 

  Embraer

  Mar 2004 - May 2011

  Responsible for development, sales and contract negotiation of customized customer support programs for Government and Air ForcesProgram supports developed and implemented for customers in South and Central America, Africa, Europe, and Asia. Responsible for Supplier Quality Management of 700 suppliers of raw material and hardware. Responsible for Supplier Quality Management of systems suppliers, such as UTC and GE.

  • Business Development and Sales Engineer

    Sept 2009 - May 2011

  • Supplier Quality Manager

    Aug 2007 - Oct 2009

  • Supplier Quality Team Leader

    Mar 2004 - Jul 2007
• 

  EMBRAER AVIATION INTERNATIONAL

  May 2011 - May 2023

  Responsible for field support and engineering of Embraer Executive Jets in Europe, CIS, Middle East and Africa.Management of a multicultural team remotely located in different countries of the EMEA region. Responsible for customer support management of customers in America, Central America, Europe, Africa and Middle East.

  • Customer Support Senior Manager

    Jun 2013 - May 2023

  • Customer Support Manager

    May 2011 - May 2013
• 

  Embraer Service and Support

  Mar 2018 - May 2023

  Director

  Customer Relations, Europe, Middle East & AfricaEmbraer Services & Support, Executive Jets

• 

  Embraer

  May 2022 - now

  Global Sales Director

  Responsible for the worldwide aftermarket sales - Embraer Services and Support - Executive Jets