Huong Cao

Experience

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  Tilu Online Store

  Dec 2015 - Dec 2019

  Purchasing Manager

  • Develop strong vendor relationship management skills through the consistent execution of 9-10 monthly purchase orders with suppliers• Cultivate adept Inventory Management expertise, highlighting the capacity to curtail annual stockout rates by 7-10% through the efficient utilization of Airtable Inventory for stock management and timely supplier requests. • Enhance administrative skills and risk mitigation expertise by proactively identifying and assessing 1-2 new backup suppliers monthly, ensuring protection against stockouts and delays.• Foster cross-functional collaboration to achieve a 10% quarterly revenue growth by conducting market research, sourcing 2-3 new suppliers for trending products, and co-creating competitive pricing strategies with Sales and Marketing Teams.• Enhance time management and negotiation skills by reducing delivery delays by 20% through daily order tracking and proactive supplier communication. Show less

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  Ship60

  May 2017 - Aug 2017

  Operator Intern - food project

  •Collect food shipping requirements from restaurant owners.•Comply and present plans for discussion with the manager.

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  Mentoring1on1

  May 2018 - Sept 2018

  Trainee

  •Connect mentors and mentees via monthly events and networks•Collect data and selected 5 potential mentors from 300 general mentors per month to increase their reputation via the Marketing team•Database Software: Worked with professional tools including Slack for internal communication and Asana for task management

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  DHL Express

  Jan 2020 - Jul 2020

  Operational Support Officer

  • Gain documentation skills when preparing customs clearance documentation for 30 to 35 shipments daily. • Proficient in SAP ERP through the daily task of inputting information for 50-60 shipments upon their arrival at the warehouse.• Adapt communication skills when liaising with customers to obtain required shipment information and monitor approximately 30-40 shipments per month to deal with missing customs clearance details.• Enhance problem-solving skills, resulting in a 15% reduction in customer complaints related to delayed shipments and a 10% increase in the customer service level compared to the previous quarter.• Develop proficient Excel reporting and data analysis abilities through maintaining a 90% customs clearance success rate, on-time deliveries, and enhancing customer satisfaction to 97%, all validated by monthly reports, while ensuring compliance with dangerous goods transportation regulations. Show less

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  HD Hyundai Marine Solutions Europe B.V.

  Nov 2023 - now

  Supply Chain Officer