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Rhianna Duncan

Rhianna Duncan

Sales Assistant

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  • Timeline

  • About me

    Manager Assistant (Chief of Staff) at American Express

  • Education

    • Uckfield Community Technology College

      -
      Achieved ABC at A Level in Business, Economics and Maths.

      Also achieved an A* in the Extended Project Qualification.

    • University of Kent

      2013 - 2017
      Bachelor of Business Administration with a Year In Industry (BBA) First Class Honours

  • Experience

    • Halo Clothes Boutique

      Feb 2011 - Sept 2012
      Sales Assistant

    • Annan Court Conference Centre

      May 2011 - Sept 2012
      Catering/Housekeeping Supervisor

    • John Lewis

      Aug 2012 - Aug 2012
      Retail Assistant (Unpaid Work Experience)

    • Waitrose

      Sept 2012 - Apr 2014
      Customer Service Assistant

    • Nevill Golf Club

      Jun 2014 - Sept 2014
      Pro Shop Assistant and Halfway House Manager

    • Western & Oriental

      Jul 2015 - Jul 2016
      Product Assistant/Sales Support Administrator

    • Food Glorious Food South

      Jul 2016 - Nov 2018
      Section Manager/Deputy

    • Richard Place Dobson

      Jun 2017 - Nov 2017
      Accounts Assistant

    • Gap 360

      Nov 2017 - Nov 2018
      Travel Coordinator

    • Travelopia

      Dec 2018 - Aug 2019

      • Market Performance Executive

        May 2019 - Aug 2019

      • Commercial Assistant

        Dec 2018 - May 2019

    • American Express

      Sept 2019 - now

      Transformation PMO Manager - Global Optimisation and Call Management UK Customer Service and Business Strategy Graduate Scheme

      • Manager Assistant - Global Capacity & Contact Management

        Sept 2023 - now

      • Global Transformation Manager

        Sept 2021 - Aug 2023

      • Project Analyst

        Sept 2019 - Sept 2021

  • Licenses & Certifications

    • Full Clean UK Driving Licence

      Driver and Vehicle Licensing Agency (DVLA)
      Sept 2012

    • AgilePM Practitioner

      APMG International
      Mar 2021

    • Grade 6 Flute

      ABRSM

    • Negotiation Mastery

      Harvard Business School Online
      May 2020