Setecia A. Crawford

Experience

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  McDonald's

  Sept 2013 - Apr 2015

  Overnight Shift Manager and Customer Service Representative

  - Trained new staff- Handled transactions - Deep cleaned- Gave customer service- Interacted with upper management- Engaged in hard team work- Implemented FIFO Rules and McDonald's Code of Conduct

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  Canada Post / Postes Canada

  Jun 2015 - Jan 2016

  Data Entry Clerk

  - Prepared source data for computer entry. Compiled and sorted information establishing proper priorities.- Resolved discrepancies by using standard procedures and returned incomplete parcels to the team leader or supervisor.- Entered customer data in alphabetic and numeric format.- Maintained the operation of the E-14 system.- Maintained customers confidence by keeping information confidential- Contributed to the team by accomplishing results as needed.

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  Tim Hortons

  May 2016 - Feb 2017

  Afternoon Shift Manager

  - Train and supervise junior staff and delegate work as required, overlook the state of the building, conduct safety procedures in the building for visitors.- Deep clean heavy duty machinery, manage deposits and all transactions during shift, conduct communication between other managers and crew via email, discipline and reward the junior staff, positively critique crew work, attends meetings, implements FIFO rules.- Manage the kitchen's food and staff cleanliness, food timing, problem solve while under staffed, maintain customer and crew satisfaction, enforces the code of conduct.- Train new people on shift responsibilities: drive-thru performance and tasks such as cleaning and stocking and how to multi-task.- Conducts many other responsibilities assigned by the assistant manager. Show less

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  Dulux Paints

  May 2017 - Nov 2017

  Colour Consultant

  Color professional helping clients choose from extensive pallets.Mixing paint with machinery.Carried 50lbs paint repeatedly also helping customers to vehicle.Picking colours for the general public and choosing interior and exterior paint for their model home or rooms in a home.Worked alongside professional painters and liasoned with general contractors.Mixing paint and tracking inventory in the warehouse wearing steeltoes.

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  Canon Canada

  Aug 2022 - Dec 2022

  Data Entry Specialist

  From 9am to 10am, I collected BOLs and invoices from the warehouse to file away in the cabinets for auditing.-I created a filing system, organizing equipment sheets, supply sheets, and receiving papers.-I collect parts sheets for warehouseFrom 9am to 1pm, I do logistics.- I do the lineup for the day for FTT (First Teams Carrier) for Ottawa, Quebec and the GTA, SCI Logiatics Carrier: Entering into the DS21 (direct sales) system times and locations for carriers. - liasoned with carriers and couriers.- booking pickup/returns via Apex, Purolator and NationX couriers.- creating manifests via Excel, printing sheets for the warehouse crew and faxing sheets to other crew via emailFrom 1pm -5pm- Answering emails via Outlook- Liason with other employees via Teams- Solving discrepancies via telephone, with customer service at NationeX- Liaoning with the Presisent and Vice President Show less