Sandra Wendt

Experience

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  Magellan Helath Services

  Mar 2007 - Apr 2009

  Regional Director
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  Magellan Health Services

  Apr 2009 - Mar 2014

  Quality Director
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  Mercy Maricopa

  Apr 2014 - Sept 2018

  Quality Administrator

  • Develop and manage clinical operations focused on improving clinical and financial outcomes, member engagement, and satisfaction • Serve as liaison with regulatory and accrediting agencies and other health business units • Formulate and implement strategy for achieving applicable department/unit metrics and provide operational direction • Serve as technical, professional and business resource (may cross multiple business functions) • Develop and participate in presentations and consultations to existing and prospective customers • Direct/provide enhancements to business processes, policies and infrastructure to improve operational efficiency (may cross multiple business functions) • Participates in internal and external health industry development efforts • Develop, implement, and evaluate policies and procedures, which meet business needs (may cross multiple business functions) • Implements and monitors business plan and oversees any implementations or business transitions impacting service operations. • Collaborates and partners with other business areas across/within regions or segments and within other centralized corporate areas to ensure all workflow processes and interdependencies are identified and addressed on an on-going basis. • Promote a clear vision aligned with company values and direction; sets specific challenging and achievable objectives and action plans; motivates others to balance customer needs and business success; challenges self and others to look to the future to create quality products, services, and solutions. Show less

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  Mercy Care

  Sept 2018 - now

  Vice President Quality Management

  *Development and implementation of Quality Assessment and Performance Improvement (QAPI) programs and policies * Enhancing relationships with providers, facilities, plan sponsors, regulatory agencies * Key business partner in network development, product design, strategic planning