Deep Enrich
Katherine Lim
Customer Care Representative
600 followers
Metro Manila, National Capital Region, Philippines
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About me
IHG One Rewards Team Manager at InterContinental Hotels Group (IHG®)
Education
Global Culinary Hospitality Academy
2012 - 2014Grand Diploma in Prefessional Culinary, Baking & Pastry Arts Culinary, Baking & Pastry ArtsMerit Awardee
St. Theresa's College Quezon City
1995 - 2006HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES
St. Scholastica's College Manila
2006 - 2010Bachelor of Science (BS) Hotel, Motel, and Restaurant Management
Experience
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InterContinental Hotels Group (IHG®)
Feb 2011 - Feb 2012Customer Care RepresentativeAnswer queries from our Priority Club members and assist them with their membership with Priority Club Rewards Program.
Discovery Primea
Apr 2014 - Oct 2015Business Center Associate• Assist hotel guests and internal offices with booking for meeting rooms, secretarial services• Coordinator for Sales and Marketing (rooms and banquets) in sending Proposals
Robinsons Hotels and Resorts
Oct 2016 - Apr 2017Summit Hotel Magnolia - Front Desk Associate
IHG Hotels & Resorts
Mar 2018 - nowCustomer Care Team Manager
Jun 2023 - nowInterim IHG One Rewards Team Manager
Jun 2022 - Jun 2023Luxury Specialist - Sales and Service
Sept 2019 - Jun 2022Customer Care Representative
Feb 2019 - Sept 2019Hotel Help Desk - Interim
Nov 2018 - Feb 2019Customer Service Representative
Mar 2018 - Nov 2018
Licenses & Certifications
Commercial Cooking NCII & Bread and Pastry Production NCII
Technical Education and Skills Development AuthorityJan 2014
Languages
- enEnglish
- fiFilipino
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