Lynn H.

Experience

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  Albéa Group

  Jan 1987 - Jan 2005

  Quality and Technical Manager

  Formerly Alcan PackagingISO 9001 Management Representative, Executive Steering Committee for business quality standards, Six Sigma projects, CAPA, Continuous Improvement, document control, product release authority, new product specification approval

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  Advanced Health Media (AHM)

  Jan 2005 - Jan 2011

  Senior Manager, Quality Assurance

  Established Quality Assurance Department. Directed Internal Audit (compliance and operational) and External Audit programs. Created and implemented systems for service performance trend analysis, customer satisfaction metrics and KPI reporting, process optimization, and risk assessments. Created quality inspection systems for global operations.

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  Various clients across Pharmaceutical, Consumer Goods, and Medical Device industries

  May 2011 - now

  Independent Quality Consultant

  Consumer Goods Client• Attained quality qualification to produce a new product for major customer, expected to be key product for client. • Transitioned internal audit, correction action, and quality metrics reporting under QA, improving efficiency. • Initiated recommendations to streamline internal audit system. Medical Device Client• Partnered with team to evaluate over 40 individual critical control points as part of FMEA (Failure Mode Effects Analysis) and Risk Assessment. • Delivered document review of all process flows for accuracy, regulatory references, and detail. Consumer Goods Client• Generated Executive Summary with 5 key recommendations spanning redefinition of roles, workflows, escalation, project plans, and addressing global market needs. • Identified and defined alternative workflows for art changes that reduced lead time from 40+ weeks to 24 weeks to positively impact between 70-80% of product volume. • Performed Process Gap analysis on 30 main steps; provided 75-80 tactical recommendations for improvement. Pharmaceutical Client• Produced 12% improvement in contracting speakers versus previous year while managing multiple vendors. • Supported medical affairs research survey, providing analysis and summary results from 400+ responses. Show less