Ganesh Revankar

Experience

• 

  Aptean

  Apr 2018 - Jan 2019

  Associate Customer Success Analyst

  * Product Deployments in Customer Environments – from setting up Web application servers using IIS, MS SQL, Component Services, creating Code signing and SSL certificates, enabling Windows Authentication and AD integration, to deploying Client tool to end-user machines. * Technical consulting for clients during different phases of a project like Design, Development, UAT, Testing, Go-live. * Coordinate with clients and business users for clarification of requirements. * Customizing the product and creating new content based on customer requirements in terms of functionality and design using JavaScript, CSS, HTML. Show less

• 

  Avolin

  Feb 2019 - Aug 2021

  Avolin Product Specialist @ Avolin * Pre-Sales - Product demonstration, POC criteria, Solution proposal, POC value analysis* Innovation & Design Thinking, Creative Problem Solving, and Value realization* Answering all product-related questions to the customer in a polite manner and addressing queries promptly.* Collaborating and strategizing with the business and engineering teams.* Product Deployments in Customer Environments – from setting up Web application servers using IIS, MS SQL, Component Services, creating Code signing and SSL certificates, enabling Windows Authentication and AD integration, to deploying Client tool to end-user machines.* Technical consulting for clients during different phases of a project like Design, Development, UAT, Testing, Go-live.* Coordinate with clients and business users for clarification of requirements.* Customizing the product and creating new content based on customer requirements in terms of functionality and design using JavaScript, CSS, HTML. Show less CS Customizations Analyst @ Avolin * Pre-Sales - Product demonstration, POC criteria, Solution proposal, POC value analysis* Innovation & Design Thinking, Creative Problem Solving, and Value realization* Product Deployments in Customer Environments – from setting up Web application servers using IIS, MS SQL, Component Services, creating Code signing and SSL certificates, enabling Windows Authentication and AD integration, to deploying Client tool to end-user machines.* Technical consulting for clients during different phases of a project like Design, Development, UAT, Testing, Go-live.* Coordinate with clients and business users for clarification of requirements.* Customizing the product and creating new content based on customer requirements in terms of functionality and design using JavaScript, CSS, HTML. Show less Professional Services Technical Analyst @ Avolin and working on Endpoint and Service Desk Automation.* Pre-Sales - Product demonstration, POC criteria, Solution proposal, POC value analysis* Innovation & Design Thinking, Creative Problem Solving, and Value realization* Product Deployments in Customer Environments – from setting up Web application servers using IIS, MS SQL, Component Services, creating Code signing and SSL certificates, enabling Windows Authentication and AD integration, to deploying Client tool to end-user machines.* Technical consulting for clients during different phases of a project like Design, Development, UAT, Testing, Go-live.* Coordinate with clients and business users for clarification of requirements.* Customizing the product and creating new content based on customer requirements in terms of functionality and design using JavaScript, CSS, HTML. Show less

  • Avolin Product Specialist

    Feb 2021 - Aug 2021

  • CS Customizations Analyst

    Jun 2019 - Feb 2021

  • Professional Services Technical Analyst

    Feb 2019 - Jun 2019
• 

  Love, Bonito

  Aug 2021 - now

  Senior Product Executive

  * Worked closely with development teams and key stakeholders to manage the product backlog and define new features.* Assisted in maintaining the product roadmap, conducted user acceptance testing and Align product goals with business objectives while keeping the customer at the centre of all decisions.* Provided Technical Product support including troubleshooting across various software's such as Magento, StoryBlok, Emarsys, Airtable, Hotjar, and Adyen.* Managed a product backlog, resulting in a 30% increase in operational efficiency* Collaborated with UX/UI designers to streamline product interfaces, achieving 15% improvement in user satisfaction* Collaborated on user testing strategies to ensure top-quality releases, reducing product-related issues by 20%* Collaborated with the Product Managers and engineering teams to plan sprints, manage backlogs, and ensure development stays aligned with priorities. Ensure sprint goals are met but not as the main focus.* Maintained clear and detailed product documentation, from user stories to release notes. Provide regular updates on product progress and performance metrics.* Experience working in an omni-channel retail environment and E-Commerce Platform* Experience with creating and managing relationships across a highly cross functional matrix organization* Familiar with Agile development methodologies.* Strong documentation and project management skills, with the ability to prioritize tasks and meet deadlines.* Good analytical and problem-solving skills, with the ability to make data-driven decisions. Show less