Dana Fowler

Experience

• 

  Aristocrat Gaming

  Apr 2005 - now

  Quality Project Manager

  • Lead Auditor and Registrar Representative for ISO9001:2015 Implementation• Developed, maintained, and monitored current JIRA CLOUD issue tracking system used by many departments for opportunities for improvements• Reviewed, corrected, and created reports on over 70% of all orders that the business created over a 2-year time span. Worked together with order processing, compliance, production, technical services, and sales to ensure orders were properly configured before being processed.• Responsible for all Quality Feedback Forms (QFF) from field installations. Analyze, review and assign issues out so corrective actions can be completed. • Created, implemented and trained Aristocrat domestic and international Quality Departments on newly created or updated policies, procedures, and work instructions.• Responsibilities for lean programs including entire facility 6S and Kaizen events to engage personnel in continuous improvement activities.• Focus on Development and Implementation of Quality Assurance reports and metrics used by management on the status of the business related to Field Installs, Supplier Issues, and Production Final QA Inspections.• Initiate Root Cause Corrective Action and monitor follow-up for effectivity. Participate in Material Review Board for disposition of non-conforming material.• Interface with Engineering, New Product Introduction, and Field Technicians for quality requirements on new products being introduced. Participate in development and implementation of quality related policies and procedures for new products. Show less