
Timeline
About me
Championing Patient Success
Education

Acadia university
2004 - 2008Bachelor of kinesiloiogy kinesiology
Queen's university
2009 - 2011Master's of science in occupational therapy masters of science in occupational therapy
University of liverpool
2015 - 2017Master of business administration (mba) business
Experience

West parry sound health centre
Sept 2011 - Apr 2012Occupational therapistInpatient: Acute Care, Active/Slow Stream RehabilitationOutpatient: Hand Therapy Services, Cognitive Assessment/Rehabilitation, and Drivers Screening

Credit valley hospital
Apr 2012 - Aug 2013Occupational therapistMedical/Surgical FloorMember of Falls Task Force Committee and Falls ChampionOccupational Therapy Champion Team chair. Involved in mission, vision, values of OT. Continual team development activities

Guelph general hospital
Jul 2012 - Sept 2013Occupational therapistCausal occupational therapist covering all departments of the hospital as needed (ortho, step down, ICU, neuro, and medicine)

Conestoga college institute of technology and advanced learning
Sept 2012 - Jan 2013Lecturer for occupational therapist/physiotherapist assistant classInstructed a class size of 40+ occupational therapist/ physiotherapist assistants in a first year course called "Fundamentals of Patient Care".Planned, created, and executed dynamic class lectures on various course topics (including but not limited to; professional description, informed consent, patient interaction, patient transfers, manual muscle testing, range of motion, functional anatomy, etc). Organized, instructed, and managed hand on "lab" time designed for students to practice and enhance their practical skills. Created challenging Pratical (hands on) and Theory based midterm and final exam. Show less

Homewood human solutions
Dec 2012 - Sept 2013Treatment coordinator for homewood disability treatment program
Kindred healthcare
Sept 2013 - Mar 2014Occupational therapist
Credit valley hospital
Mar 2014 - Jul 2015Occupational therapist-Chair of the 1A Interprofessional Practice Council-Falls Prevention Task Force and Falls Champion-Preceptor to University of Toronto Occupational Therapy students-Invitation to Leadership (First formal hospital leadership program)-Preceptor to occupational therapy students from University of Toronto and Hong Kong Polytechnic University

Trillium health partners
Jul 2015 - Mar 2018Quality Improvement Advisor
Nov 2017 - Mar 2018Quality and Patient Safety Consultant
Jul 2015 - Nov 2017

The dementia society of ottawa and renfrew county
Mar 2018 - Nov 2022Special Advisor
Apr 2022 - Nov 2022Director of Client Experience, Education and Innovation
Mar 2018 - Apr 2022

Leading edge group
Sept 2019 - May 2024Associate consultant
Careteam technologies
Nov 2022 - nowDirector of customer success
Licenses & Certifications

Canadian patient safety officer
Canadian patient safety instituteJun 2017
Lean green belt
Leading edge groupMar 2018- View certificate

Health for all through primary health care
CourseraFeb 2013 
Lean yellow belt
Leading edge group
Honors & Awards
- Awarded to Dean HendersonClosing the Loop with a CLIC Trillium Health Partners Advancing Safety Quality Award Nov 2017 Honourable mention quality award for the quality improvement project of creating a closed loop communication system for urgent or unexpected radiology findings.
- Awarded to Dean HendersonComfort Plans Trillium Health Partners Advancing Safety Quality Award Nov 2017 Honourable mention for the Advancing Safety category for creating a comfort plan document for mental health patients to help identify triggers and coping mechanisms to support recovery.
- Awarded to Dean HendersonStandardizing Suicide Risk Screening Trillium Health Partners Advancing Safety Quality Award Nov 2017 Winning award for a quality improvement project Initiated after a patient safety incident.
- Awarded to Dean HendersonPatient Safety Education Award: Quality Improvement Education Through Medical Psychiatry Alliance Education Collaboration Canadian Patient Safety Institute (CPSI) Oct 2017
Volunteer Experience
Director Board Of Directors
Issued by Options Bytown on Feb 2022
Associated with Dean HendersonStrategic Advisor
Issued by Connected Canadians on Nov 2021
Associated with Dean HendersonBoard Of Directors
Issued by The Independent Living Centre of Waterloo Region on Aug 2017
Associated with Dean HendersonProgram Advisory Committee -OTA/PTA Program
Issued by Conestoga College on Aug 2015
Associated with Dean Henderson
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