Experience

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  Alrawabi holding company

  Feb 2019 - Apr 2019

  Human resources assistant

  New employee registration, Holidays, salary, medical insurance for employees, termination of contracts, sending and writing letters .. Working on two programs (Oracle - Fusion)

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  Alasas alula holding company

  Nov 2020 - Feb 2021

  Junior software engineer

  Conducting tests on the current and new web site ، work on (Database-SRM-OpenCart- Genus) Programming ,

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  Alinma bank | مصرف الإنماء

  Feb 2021 - now

  Dss engineer

  IT Disk Side Support, Alinma Bank:provided application desktop up to 3000 PCs and infrastructure support, by investigating, diagnosis and resolution of clients issue from the broad range of bank systems. Improved the administration efficiency of Active directory, Microsoft Exchange and supported workstations, peripherals and software packages, example Windows, Outlook, Office applications, Virtual Network and Hpsm ticketing system, sccm for remote, Also Managed the service request for software upgrades / installations to ICT equipment ensuring minimum impact to users .Monitored and reported to the Service Manager on Service level achieved and suggested ways in which the service level agreement (SLA) can be actualized to ensure service level delivery meets clients needs. عرض أقل