Experience

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  Virtual city ltd

  Feb 2010 - May 2015

  1.Continuous system testing and reporting of bugs to ensure all products and deliverables adhere to highest quality standards (function and non-functional requirement)software testing2.To write and produce system documentation for solutions tested including user acceptance test checklist and manuals3. Test analysis and automation4. Designing test scenarios and test plan5. Executing test cases6.Preparing test environment and deploy the new updates for testing7.Testing androids app, windows app, web based & desktop app and cloud apps8.Data& Database administration (Sybase, MS SQL & SQL server) Show less .• Manage project, plan and implement systems’ maintenance and administration• Offer excellent support to clients in relation to the products offered to them• Compile and send Feedback from customers on the solution implementation• Testing & debugging of the system• To train the users of the solution on the use of the systems deployed and furnish them with various system documentations including user manuals and “how to” guides• System implementation / deployment / roll out developed solutions within client and other applicable infrastructure and have them working as planned and in the best manner possible• Ensure all clients complaints are timely and accurately responded to and update clients information in CRM• Database administration –sql, Sybase etc Show less

  • Software Quality Assurance And Testing Engineer

    Sept 2012 - May 2015

  • Technical support

    Feb 2010 - Aug 2012
• 

  Innova limited

  Sept 2015 - now

  -Spearheaded the QA department, providing strategic direction and leadership to a team of QA professionals-Implemented best practices in test planning, test execution, and defect tracking resulting in overall improvement in product quality-Collaborate with senior QA, project managers and development teams to align QA efforts with business priorities and project timelines-Risk Identification and mitigation-Provide leadership and mentorship to the team of QA professionals, fostering a culture of collaboration and continuous learning-Escalation Management-Evaluate Requests for Change (RFCs), the available resources, assess risk (impact and probability) include number of clients/systems affected, duration and scope of possible service disruption Show less

  • Assistant Head of Quality Assurance, Implementation and Support

    Nov 2020 - now

  • Senior Software Quality Assurance Engineer

    Sept 2015 - now