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Ravi Ranjan

Ravi Ranjan

Executive

Followers of Ravi Ranjan600 followers
location of Ravi RanjanPune, Maharashtra, India

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  • Timeline

  • Skills

    Bpo
    Transition management
    Mis
    Service delivery
    Outsourcing
    Team management
    Process excellence
    Sla
    Accounts payable
    Offshoring
    Process migration
    Business analysis
    Operations management
    Accounts receivable
    Call centers
    Process management
    Six sigma
    Sourcing
    Employee engagement
    Account reconciliation
    Client relations
    People management
    Quality management
    Client billing
    Staff retention
    Financial planning and analysis
    Business process outsourcing
    Management information systems

  • About me

    I am a dynamic professional with a great vision to grow as the organization grows. I've helped the organization by converting the buffer level to billable and getting down additional businesses from the client. Ability to maintain great rapport with the clients, basis which gets new business from the client. Have done due diligence for Accounts Payable & Accounts Receivable. Possesses a good knowledge and experience of Accounts Receivable, Accounts Payable, Financial Planning & Analysis, Team & People Management, SLA Management, Client Relationship Management, Quality Management System, Employee Retention and Client Billing. "Believes in building a star team, instead of team of stars"

  • Education

    • Don Bosco Academy

      1988 - 2000
      Matriculation Economics and Computers First Grade

      Studied and completed my Matriculation

    • Don Bosco Acadmy

      1988 - 2000
      Matriultion Compuers & Economics

  • Experience

    • IBM

      Jan 2005 - Jan 2007
      Executive

    • Genpact

      Apr 2007 - Apr 2009
      Process Executive

      Worked with Accounts Payable process for two different engagements.

    • Infosys BPM

      Apr 2009 - Jul 2012
      Team Lead

      Transitioned an Accounts Receivable Process and taking care of 10 FTE's for three different properties.

    • WNS

      Jul 2012 - Dec 2015
      Deputy Manager (Finance & Accounts)

       Ensures achievement of targets and adherence to Service Level Agreement (SLAs) specified by the Client Identifying opportunities for process improvements and documenting these with an objective to implementing them. Started with 2.5 billable resources for AR is now a team of 7 Billable resources. Identified areas for new businesses to be transferred, helped in getting additional 2 Billable FTE’s business. Thus added 2 Billable FTE’s to the team of 5 members in 2014, as well. With the value adds into the process and high level of confidence, we were able to get additional businesses for an FTE in April’ 2015. Keeping in view the Seat Utilization, have moved a resource in a day shift. Thus helping in using the same system in different shifts.  Awarded with Best Team for submitting the maximum Brainwaves during the Brainwave drive in August’ 2012. Nominated for the Best Team in the Orion award (Orion Award) for the Q2’ 2013. Awarded the People Star for Q4’ 2014. Ensure customer invoices are raised correctly. Review Weekly and Monthly Bank reconciliation including un-presented cheque reconciliations Performing daily reviews of bank uploads/cash application, review AR invoices raised, updating the Debt Report with cash received. Keeping the Cash Apps Guidelines (as set by the Client) handling the Dispute management and simultaneously creating Debit Memo’s or Credit Memo’s request as required by the team members. Ensures team's attendance on the floor as per shift requirements Sets targets and KRA’s for the team Updates statistical performance of the team for the previous day/ week Measures performance of the team through performance appraisals and responsible for team motivation and retention Keeps track of leaves availed by team members & updates them with HR / leave policy whenever applicable Grooms and mentors the team members to handle more responsibility Show less

    • Wipro Limited

      Jan 2016 - Apr 2018
      Deputy Manager - Corporate Business Services

      Working for CBS in a Client facing role into Transitions. Recent transition includes Business Migration from Montreal (Canada), Milan (Italy) and Mannheim (Germany).

    • Tata Consultancy Services

      Apr 2018 - now
      Delivery Manager F&A

  • Licenses & Certifications

    • Certificate of Excellence in “Business Accounting”, Operations Management and Workforce Management, US GAAP & IFRS

      GTG Training

  • Volunteer Experience

    • AR Expertise

      Issued by Infosys BPO & WNS Global Services
      Infosys BPO & WNS Global ServicesAssociated with Ravi Ranjan

    • Deputy Manager

      Issued by WNS Global Services on Jul 2012
      WNS Global ServicesAssociated with Ravi Ranjan