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Jyoti Hedaoo

Jyoti Hedaoo

Network Engineer

location of Jyoti HedaooPune, Maharashtra, India

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  • Timeline

  • About me

    Manager at Tata communications, SDN Technology, ITIL, AWS, CCNA and SSVVP

  • Education

    • Sant xevier school

      -
      B.tech Electronics and telecommunications first class

  • Experience

    • Aarvi Encon Limited

      Sept 2006 - Jun 2011
      Network Engineer

      • Troubleshooting of SDH, DWDM and HUAWEI Equipment related issues.• Operation and maintenance of DACCs ( Marconi (MD202)).• Use of Test equipment such as PFA-30/35, ANT-20E, DS3 meter.• Co-ordination with international carriers and customer to maintain the quality of the circuit to optimum level.• Handling multi-vendor SDH, Tejas, Huawei, Fault management & rectification.• Modems i.e. LOOP TELECOM (Modem & converter), RAD (Modem & converter), CTC (Modem & converter), and Tellabs Modem.• Remote administration of router, lease line, modem, networking equipment’s.• Operation of database tool VIZNET, SNOW, and remedy, Don river, Cramer and ICUBE for knowing the transmission details. Show less

    • Tata Communications

      Jul 2011 - now

      • Manager

        Apr 2022 - now

      • Assistant Manager

        Apr 2018 - now

      • Senior Customer Service Executive

        Apr 2016 - Apr 2018

      • Customer Service Executive

        Jul 2011 - Apr 2016

  • Licenses & Certifications

    • Juniper Networks Certified Associate - Junos (JNCIA-Junos)

      Juniper Networks
      Jan 2021

    • Silver Peak SDWAN Professional (SPSP)

      Silver Peak
      Nov 2020
      View certificate certificate

    • SSVVP certification.

      USTelecom | The Broadband Association
      Nov 2021
      View certificate certificate

    • Zscaler Internet Access (ZIA) Certified Administrator

      Zscaler
      Sept 2023
      View certificate certificate