Natalie Chau

Experience

• 

  COPE Health Solutions

  May 2012 - Apr 2017

  Planned and executed large-scale engagements to exceed client expectations relating to Medicaid redesign, clinical integration, and project management and strategy while monitoring team members, budgets, and resources. Oversaw project implementation, provider contracting, and quality reporting. Led project interventions in community paramedicine, preventive screening access, reproductive health, behavioral health, and patient navigation/care coordination. Led workstreams in support of client engagements around transforming Medicaid care delivery in Texas, California, and New York. Utilized project management skills to provide structure and guidance to consulting team members and clients.

  • Manager

    Jul 2016 - Apr 2017

  • Senior Consultant

    Jan 2014 - Jun 2016

  • Consultant

    May 2012 - Dec 2013
• 

  Los Angeles County Department of Health Services

  May 2017 - Aug 2019

  Director of Quality and Reporting, Whole Person Care

  Managed monthly, quarterly, and semi-annual program reporting to local/state entities for earned grant awards, totaling $629M in first three years of program. Developed organization-wide strategic planning and balanced scorecard management. Directed all WPC programs, using quality dashboards to guide organizational strategy across teams.

• 

  Lumeris

  Aug 2019 - Apr 2020

  Director, Strategic Partnerships

  Oversaw business development for multi-year health system operating partnerships focused on value-based care performance and moving along the continuum of risk towards the full premium dollar (particularly in Medicare). Partnered with clients to develop tailored approaches and complex solutions to gain buy-in for large, heavily-matrixed organizations.

• 

  Blue Shield of California

  Aug 2020 - May 2021

  Principal Implementation Strategist

  As part of Blue Shield’s strategy and innovation arm, led statewide practice-level implementation of clinical, social determinants of health and payment reform solutions with provider partners to advance the aim of high-quality, affordable health care for 4 million members. Responsible for being a frontline leader enabling clinical innovation with key strategic physician partners including solo practitioners, medical groups and community clinics.

• 

  Healthfirst

  May 2021 - now

  Senior Manager, Population Health Strategy

  Drive top quality and clinical outcomes strategy at scale for 2 million Medicaid and Medicare fully managed lives in New York City. In three years, resulted in $1 billion in earned revenue for Healthfirst through federal and state quality bonuses. Executed provider quality engagement strategy, set program design and streamlined day-to-day operations. Paid out quality rewards to 50+ hospitals and 1000+ practices for delivering high quality care.