Daryn Webster

Experience

• 

  Nedbank

  Jun 2006 - Jun 2017

  Operating system support,laptop and desktopTier 2 and tier 3 problem managementBackup, archiving 1st line supportSystem response managementMonthly MIS (productivity + vendor)Access/user creation on all platformsRouter/ADSL setup Software deployment & application managementServer operational monitoringEscalations - client / vendor / internal stakeholdersCo-ordination of internal and external stakeholders Installation of software as per business requirement.- Configuration of software- Providing additional access / functionality.- Setting up of user profiles - Co-ordinate internal / external stakeholder’s activities - LAN- Specialized support- 3rd party support Deliver according to agreed project scope of work Ensure that audit information is provided Server backup supportRestore and reconfigure user functionality.SQL database for management reportsTest business system requirementsError report findingsTest cases Show less

  • Business Analyst

    Mar 2016 - Jun 2017

  • Process Specialist/Business analyst

    Jun 2013 - Feb 2016

  • IT Support Engineer

    Aug 2010 - May 2013

  • IT Consultant

    Sept 2007 - Jul 2010

  • Technical Support

    Jun 2006 - Oct 2007
• 

  FNB South Africa

  Jul 2017 - Apr 2020

  Agile Product Owner (DAD)JAD sessionInformational requirementsBRS (Business requirements)Designing and developing Business processesGap analystBusiness rulesSolution designSystem AnalysisFunctional Design SpecificationUser Interface design (Digital)Rest API (Swagger testing) JAD sessionsBRS documentationBU requirementsBusiness rulesBI Informational requirementsProcess re-engineeringAgile: Srum/Sprit planningQA Testing

  • Senior Business Analyst

    Oct 2018 - Apr 2020

  • Senior Business Analyst

    Jul 2017 - Sept 2018
• 

  Discovery Limited

  Jul 2020 - now

  Line Manager (Team of business analysts)Business architecture/Strategic alignmentProduct Owner (Agile Methodology)Impact analysis across various componentsSolution Feasibility AnalysisGovernance structures and frameworksTeam Specification Reviews/MentorshipStaff Performance managementSprint planning /Backlog managementSolution design/Problem solving.Derive strategic implementationroadmaps. Line Manager (Team of business analysts)Business architecture/Strategic alignmentProduct Owner (Agile Methodology)Impact analysis across various componentsSolution Feasibility AnalysisGovernance structures and frameworksTeam Specification Reviews/MentorshipStaff Performance managementSprint planning /Backlog managementSolution design/Problem solving.Derive strategic implementationroadmaps.

  • Divisional Manager: Business Architect

    Jul 2023 - now

  • Business Architect-Manager

    Jul 2020 - Jul 2023