Deep Enrich
Robert Johnson
72 followers
Wichita, Kansas, United States
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About me
Manager Network Services at AT&T
Education
Mt. Vernon Community School Corporation
1989 - 1993
Champlain College
2020 - 2025Bachelor's degree COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
Experience
AT&T
Dec 2009 - nowU-Verse Tier II SupportMultiple lead teams DSL Tier 1 Customer Service Agent
Manager Network Services - Digital Electionics Group
Oct 2022 - nowNetwork Technical Specialist
Sept 2016 - nowTechnical Support II
Feb 2012 - Sept 2016Customer Service Representative
Dec 2009 - Feb 2012
Licenses & Certifications
- View certificate
Igniting Emotional Engagement
LinkedInJan 2021
- View certificate
Six Sigma: Green Belt
LinkedInJan 2021 .webp)
Fiber Optic Specialist Certifications (CFOS/S)
The Fiber Optic Association, Inc. (FOA)Feb 2018Certified Fiber Optic Technician (CFOT)
The Fiber Optic Association, Inc. (FOA)Mar 2017Certified Fiber Optic Technician for FTTx (CFOS/H)
The Fiber Optic Association, Inc. (FOA)Oct 2017- View certificate
Managing Team Conflict
LinkedInJan 2021 Certified Fiber Optic Specialist/Design (CFOS/D)
The Fiber Optic Association, Inc. (FOA)Oct 2017Certified Fiber Optic Specialist/Testing (CFOS/T)
The Fiber Optic Association, Inc. (FOA)Feb 2018
CompTIA A+
CompTIAMar 2019
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