Shankar Mohan Vasudevan

Experience

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  Tata Consultancy Services Limited

  Oct 2008 - May 2011

  Senior Process Associate

  • Data validation; highly proficient in deduplication methodology and reduces the data manipulation• Managing process improvement and administration, executing quality monitoring, providing analysis and complex report generation and engaging in operational activities to support the business unit• Data Operation; Master data upload through UPM tool under SAP CRM model• Quality Assurance: Firmly use quality assurance models like Fishbone, Pareto and frequent brainstorming • MIS: Preparation of periodical performance analysis and utilization dashboards Show less

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  Genpact

  May 2011 - Mar 2017

  Business Analyst

  • US Retail Outlet Performance and Analysis Benchmarking Price, Trend Analysis, Forecasting using Correlation and Seasonality index• Management Reporting Dashboard – Generated Quarterly and Annual Strategy reports using Qlik View, Cognos and MS Forecaster• Evaluating the potential opportunities, target market selection, market segmentation, marketing performance and control• Consumer behavior Analysis - Identify and Assess the impact of marketing mix on customer behavior and recommend strategies• Analyze the study on product promotions happened in the Point of Sales and reports its product performance comparatively with its competitors and with its previous trends (As-Is & To-Be Analysis)• Comparison of products sales performance with their potential competitors and assist the onshore team in identifying the strategic decision making • Lean GB Project – An automation project based on excel functions impacts in reduction of time by 126 Minutes /Request /Day and Potential Benefit to the tune of 31,752hours PA• Data analysis on sales through prescriptions and direct manufacturer sales units and understanding of the pharmacy domain and Develop excel based reports, creation of presentations, communicating with the client through e-mail and telecoms, documentation.• Managing the data validation / data analysis (scorecards, web dashboards and customized reports) as per the client’s requirements• Providing assistance in the extraction of data from TOADs through SQL queries• Maintaining business HR activities while liaising for the basic follow-ups • Attending HR queries and providing timely resolution for their concerns Show less

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  Athena Health

  Mar 2017 - Sept 2019

  Senior Data Associate/Team Lead

  • Managing operations for large data against multiple data sources• Align process, projects and people to meet business objectives. Assess processes for weakness and innovated to streamline it• Managing EHR/EMR (Electronic Health Record) & PM (Practice Management) vendor database• Built effective relationships with internal and external stakeholders. Coaching team members along career path• Developing solutions that supports self and team. • Performs data matching, imports & data refresh adhering to data quality rules, ensuring duplicate free load, with the ability to derive usable and manageable information that helps identify overlays & trends of provided data • Data Extraction, Data Migration and Data Manipulation. Made recommendations based on analysis results. Performing list extraction using CRM System (Salesforce.com) as well as back-end querying using SQL Server• Performs data standardization and validation by getting acquainted with various tools (Data Loader, Demand Tool etc.,) to ensure efficient & best utilization of these tools to meet business needs• Maintaining CRM data hygiene performing regular analysis on quality and integrity of large datasets and draw inferences.• Keeps abreast of new Salesforce features and functionality• Worked on projects to ensure overall management of the availability, usability, integrity, and accuracy of the database. Provided alternate solutions to overcome obstacles and complete projects within deadline & with accuracy, with limited guidance• Provided thought process guidance to team members on projects and quality check the output to ensure accuracy Show less

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  Amazon

  Nov 2019 - now

  Operations Manager