Mohammed Salih

Experience

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  Positive computer trdg

  Jun 2009 - Sept 2010

  Desktop Support Professional

  Assembling new computer, Trouble shooting hardware and networking problems ,operating System Installation, Router configuration

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  ThashfirSolutions

  Dec 2011 - Jun 2013

  IT Hardware, Networking & Security specialist

  1. Deploying and managing McAfee epo server (ePolicy Orchestrator), 2. Deploying and Managing GFI Products (GFI Web Monitor, GFI Fax Maker GFI LanGuard, GFI Mail Archive),3. Deploying and Managing Exchange Server, Email Marketing,Print Server Configuration, Doing Other Server Client Based Projects

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  Microstar Technology L.L.C

  Jul 2013 - Nov 2017

  IT/Network Support Engineer

  1. Supervising the entire gamut of operations like deploying and managing MS Servers, PABX configuration (Panasonic, NEC, AVAYA IP office 500), providing firewall support (watch guard, Fortinet, SonicWALL) & time attendance support and so on2. Configuring storage & network fabric and deploying and updating servers & virtualization hosts3. Discerning and managing risks in the projects, planning for contingencies and suggesting technology-based solutions for mitigating the same4. Provided thought leadership management in defining, implementing, ensuring, measuring & continuous improvement of the IT Solutions process along with quality standards, frameworks, practices and measurements5. Configured, installed and troubleshot various network devices and services such as routers, switches, firewalls, telephony, wireless, SSL VPN, IDS/IPS, Syslog, event management, VOIP and Servers Show less

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  Emirates India International Exchange

  Jan 2018 - Mar 2020

  System Administrator

  1. Management of the entire network infrastructure for the group - Servers, Network Switches, Firewalls2. Management of IT Security for the group - including Conducting VAPT analysis, fixing identified issues, continuous maintenance of the system3.Training employees on IT policies and processes4. Formation and Management of VPN tunnels between the Corporates Offices to the Branches5. Providing advise to the management on implementing and using new technology or processes to ease operations and minimize security risks.Highlights: Successfully Conducted VAPT analysis and fixed the issues observed Created VPN Tunnels between corporate offices and branches Implemented Remote Monitoring and Management (RMM) Solution for the Organization Migrated Email platform to Office 365 Migrated Physical Servers in to Hyper V Virtual Servers Show less

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  SerVme

  Mar 2020 - now

  IT Analyst

  1. Installed, maintained, and configured hardware and software systems according to company policies.2. Proficiently managed AWS and Azure cloud resources, ensuring optimal performance, security, and scalability of cloud-based infrastructures.3. Successfully migrated local virtual machines to AWS, optimizing resource utilization and enhancing scalability and flexibility.4. Planned and oversaw projects (e.g. upgrades, hardware/software installations and server preparation).5. Perform routine maintenance and inspection of network and server systems.6. Maintained IT infrastructure and managed help desk issues and tested and evaluated modern technology.7. Managed account creation and deletion for new and resigned employees, including hardware and user assignment and retrieval.8. Created technical documentation for the IT knowledge base and trained new and existing users about cyber-security threats.9. Provided first and second tier technical support to end-users through email, Jira, Slack, phone, in person and remotely using VNC Viewer, Bomgar, Zoom.Highlights:Successfully worked and integrated open-source projects to enhance security and remote access capabilities:o Installed Wazuh SIEM (Security Information and Event Management) to monitor our web servers for vulnerabilities and other security threats. Leveraged the power of Wazuh's open-source platform to proactively identify and respond to potential risks, ensuring a robust security posture.o Implemented and configured Rport for Remoting client and established secure SSH and VNC connections to facilitate efficient remote access to clients' servers. This integration significantly improved troubleshooting and support capabilities. Show less