Rena Lau

Experience

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  National Healthcare Group Polyclinics

  Sept 2014 - Oct 2014

  Phlebotomist

  • Succeeded in conducting venipuncture and finger pricks independently• Engaged in meaningful conversations with patients to build trust especially for those with a fear for needles; conversed in Chinese and dialects for non-english speaking patients• Attained an overall grade point of 98 / 100• Acknowledged by 3 supervisors for being meticulous and eager to learn in weekly evaluations

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  A*STAR - Agency for Science, Technology and Research

  Jan 2015 - Mar 2015

  Research Assistant

  • Investigated the pH sensitivity for mutant Candida albicans strains using cell culture techniques and fluorescence microscopy for 96 samples • Performed data analysis using Microsoft Excel and devised charts and graphs depicting the main findings of the project

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  A*STAR - Agency for Science, Technology and Research

  May 2015 - Feb 2016

  Research Assistant

  • Identification of fibroblast markers in zebrafish using cloning techniques including gateway cloning methods • Designed highly specific primers to isolate promoters of interest from the zebrafish genomic DNA• Performed microinjection of plasmids into zebrafish embryos to study fibroblast markings and generate transgenic lines

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  Self-Employed

  Aug 2015 - now

  Educator

  • Teaching 6 secondary and pre-tertiary students in Biology, Chemistry and Physics• Succeeded in helping current and previous students raised their grades by an average of 20%• Adept at creating study materials for science modules

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  AIA Singapore

  May 2016 - Aug 2016

  Events Coordinator cum Telemarketer

  •Persuaded an average of 100 individuals daily to attend sessions on asset management•Coordinated sharing sessions by matching schedules of 4-5 consultants to ensure sufficient manpower daily

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  Arvato Systems

  May 2017 - Aug 2017

  Transaction Specialist

  • Audited and validated agreements and orders for Microsoft • Liaised with Licensing Sales Specialists (LSS) department to manage inbound service requests • Analysed and amend errors based on a Service Level Agreement (SLA) metrics

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  AIA Singapore

  Apr 2018 - Jun 2018

  Administrative Assistant

  • Initiated the idea of presenting clients’ insurance plan coverage in an infographic format to reduce use of technical jargons and improve clients’ understanding• Appraised for presentation and infographic designs, including a pitch to a company of interest•Managed and interpreted Customer Relationship Management (CRM) system • Recommended strategies to improve overall clients’ satisfaction

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  SingHealth

  Dec 2018 - Jun 2019

  Surgery Academic Clinical (ACP) Program Intern

  • Concurrently helmed and executed the launch of 3 department grant calls within 3 months• Corresponded with respective Surgery ACP clinicians and external collaborators• Drafted and consolidated write-ups for internal newsletters • Scheduled and coordinated meetings between stakeholders

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  A*STAR - Agency for Science, Technology and Research

  Jun 2020 - Dec 2020

  Intern

  • Part of Dr Wang Cheng-I’s lab which focuses on utilising human naïve phage display Fab library for the discovery and development of antibodies• Involved in the development of a human antibody against Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2)• Involved in the development of a potential antibody against Interluekin-13 Receptor Alpha 2 (IL13RA2) where IL13RA2 is a tumour marker which is highly expressed in glioblastoma (GBM).

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  Duke-NUS Medical School

  Jul 2021 - now

  Medical Student