Farrah Hussain

Experience

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  Roundabout Nursery

  Aug 2005 - Sept 2011

  Nursery Teacher

   Overseeing all development plans for children and achieving developmental milestones.  Writing end of year reports for school leavers. Managing staff and organising training events.  Ensuring all areas of care were upheld.  Maintaining high standards to exceed Ofsted requirements.  Liaising with parents and hosting parents’ evenings.

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  Robinson College, University of Cambridge (Conference & Events)

  Apr 2011 - Feb 2016

  Holiday Club Manager

   Managing overall performance for the club.  Preparing day plans and children’s daily development tasks.  Overseeing paperwork, guaranteeing rigorous organisational standards.  Analysing developmental plans and ensuring all children develop to their full potential.  Organising children’s enrolment and aiding smooth integration.

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  FORENSIC PSYCHOLOGY SERVICES LTD

  Jul 2011 - Aug 2012

  Psychological Assistant

   Assisting carrying out assessments on clients.  Meeting minute-taking.  Seeking out information from exterior sources. Liaising with law firms about clients and assessments. Overviewing financial elements of the business.

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  Costa Coffee

  Apr 2014 - Jan 2017

   Managing and maintaining the overall performance of a renowned city centre store.  Setting and achieving business growth in sales and performance.  Staff management - promoting and delivering exceptionally high company standards.  Dealing with customer service issues promptly and efficiently, such as queries or complaints. Overseeing and regulating stock control through effective quantity control. Primarily responsible for reporting revenues and composing expense statements. Running social media promotions, special events and marketing for the store. Making executive decisions on budget control and the allocation of petty cash. Ensuring the store stands out for quality, special offers and service excellence against competing businesses. Show less  Assisted the running of a high performing store as well as a newly built store. Oversaw a period of growth in high scoring feedback. Reviewed and improved the store’s training methods. Attended and interviewed candidates during recruitment evenings. Created and managed the store’s rotas for a vast team of individuals. Successfully managed the responsibilities of a store with two business elements; in store and a drive through counterpart. Held keys to a high performing store. Handled money, including safe checks and cashing up tills. Coordinated a team throughout the shift in order to produce a high quality service. Resolved any customer complaints in the store through a calm manner. Show less

  • Store Manager

    Feb 2016 - Jan 2017

  • Assistant Manager/Barista Maestro

    Apr 2014 - Aug 2016
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  Nottingham City Council

  Jan 2017 - Jan 2017

  Business Support Analyst
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  Tate Recruitment

  Sept 2017 - Oct 2017

  Permanant Recruitment Consultant (Temporary Assignment)
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  Protocol Education

  Nov 2017 - Jan 2021

  SEND Educational Recruitment Consultant
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  NHS

  Jan 2021 - now

  Psychological Wellbeing Practitioner