
Adodo Damilola
Account Officer

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About me
Insurance Professional | Insurance Underwriting | Oil and Gas Bid | Reinsurance | Insurance Claims Care
Education

Lagos state Polytechnic
2012 - 2013Higher National Diploma Banking and Finance
Yaba College of Technology, Yaba, Lagos
2007 - 2009Ordinary national diploma banking and finance
National Open University of Nigeria
2016 - 2018Post graduate diploma Financial management
Experience

Mutual Benefits Assurance Plc.
Jan 2010 - Feb 2011Account Officer• Company Bank Statement Reconciliation• Premium receipts issuance• Investigation to fill-in data gaps/missing data of Clients along with follow-up• Preparation of Weekly, Monthly, and quarterly reports of premium collections and analysis• Resolving variances and discrepancies related to customer premium receipts• Run various reports to prepare insurance adjuster fees and broker's commissionAchievements:Created an organized format for agents’ collation of insured’s premiumQuicker receipting of payments and faster bank payment confirmations. Show less

FIN INSURANCE COMPANY LIMITED
Mar 2015 - now• Determining basis on which risk is to be accepted i.e., rates, premium, excess/ deductible applicable• Review of loss ratios for each policy before renewal and when needed.• Preparation of quotations, calculations of additional/return premiums .• Servicing, liaising, interacting, and managing clients and brokers vis-à-vis prompt service delivery, error free quotations, error free documentation, policy recommendation, policy inception and renewal, review of policy rates, terms and conditions.• Preparation of various reports such as Exco, strategy, underwriting reports, regulatory reports etc.• Preparation and delivery of policy documents after concrete instruction whilst also interpreting the policy to the customer/client in understandable terms as required.• Periodic checks of published tenders on the NIPEX portal and Daily newspapers• Renewal of Tender/bid documents as at when due• Follow up with Proposed Clients after submission of tenders.• Detailed processing and packaging of non-oil insurance Tenders/bids• Detailed processing and packaging of Oil and Gas insurance bids on NIpex• Engage with the identified Subject Matter Experts for responsibility in providing content in response to the tender document.• Ensuring that the most appropriate and relevant solutions for each bid are effectively pulled together from all units.• Develop computer-based document store and reference materials• Management of all aspects of the bid process to ensure deadlines are met• Keep accurate historic bid records• Ensure a bid delivery plan is in place and that the team is aware of their role in the bid delivery• Compile, edit, and proofread commercial proposals which contain technical content and designs ensuring that these are presented in a professional manner Show less • Periodic checks of published tenders on the NIPEX portal and Daily newspapers• Renewal of Tender/bid documents as at when due• Follow up with Proposed Clients after submission of tenders• Detailed processing and packaging of non-oil insurance Tenders/bids• Detailed processing and packaging of Oil and Gas insurance bids on Nipex• Engage with the identified Subject Matter Experts for responsibility in providing content in response to the tender document.• Ensure a bid delivery plan is in place and that the team is aware of their role in the bid delivery• Compile, edit, and proofread commercial proposals which contain technical content and designs ensuring that these are presented in a professional manner.• Ensuring that the most appropriate and relevant solutions for each bid are effectively pulled together from all units.• Develop computer-based document store and reference materials• Management of all aspects of the bid process to ensure deadlines are met• Keep accurate historic bid records• Determining basis on which risk is to be accepted i.e., rates, premium, excess/ deductible applicable • Review of loss ratios for each and every policy before renewal and when needed.• Preparation of quotations, calculations of additional/return premiums when needed. • Servicing, liaising, interacting, and managing clients and brokers vis-à-vis prompt service delivery, error free quotations, error free documentation, policy recommendation, policy inception and renewal, review of policy rates, terms and conditions.• Preparation of various reports such as Exco, strategy, underwriting reports, regulatory reports etc.• Preparation and delivery of policy documents after concrete instruction whilst also interpreting the policy to the customer/client in understandable terms as required.Preparation and delivery of renewal or adjustment endorsements.Achievements:Handled various Oil and Gas bids with impressive success rate Show less • Processing of new claims• Review terms on the policy document to know the limit of cover, excess applicable and clauses attached to the policy whenever a claim crystalizes• Verifying and updating information on submitted claims• Responsible for recording, acknowledging, and evaluating claims to ensure that the preferred policy covers the claimant loss• Identifying risk improvement measures in the cause of claim administration• Prompt delivery of services in line with Service Level Agreement Show less • Investigation and detailed risk assessment and underwriting.• Follow-up on renewals with scheduled renewal notice• Preparation of Weekly, Monthly, and quarterly reports of premium Income analysis• Run various reports to prepare insurance adjuster fees and broker's commission• Provide administrative support to marketers and brokers• Inspection and detailed survey of insured's interest• Preparation of policy document and renewal endorsement• Preparation of Insurance premium quotations Show less
Underwriting & Tender/Bid Officer
Apr 2023 - nowReinsurance & Tender/Bid Officer
Nov 2022 - Apr 2023TENDER/BID & UNDERWRITING OFFICER
Feb 2019 - Nov 2022Tender/Bid and Claims Officer
May 2018 - Feb 2019Underwriting and Tender/Bid Support Officer
Aug 2016 - May 2018Marketing Support Officer
Mar 2015 - Aug 2016
Licenses & Certifications
- View certificate

Building Rapport with Customers
LinkedInJul 2021 - View certificate

Creating Positive Conversations with Challenging Customers
LinkedInJul 2021 - View certificate

Customer Service: Problem Solving and Troubleshooting
LinkedInJul 2021 - View certificate

Customer Service Foundations
LinkedInJul 2021 - View certificate

Customer Service: Handling Abusive Customers
LinkedInJul 2021 - View certificate

Strategic Thinking
LinkedInApr 2019 - View certificate

Listening to Customers
LinkedInJul 2021 - View certificate

Successful Goal Setting
LinkedInApr 2019 - View certificate

Powerless to Powerful: Taking Control
LinkedInApr 2019
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