Vyara Markova

Vyara Markova

Ticketing Supervisor

Followers of Vyara Markova189 followers
location of Vyara MarkovaBulgaria

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  • Timeline

  • About me

    SEO & Online Marketing Expert with Travel&Hospitality background

  • Education

    • College of Tourism, Varna, Bulgaria

      1992 - 1995
      Professional bachelor in tourism management Tourism and Travel Services Management A

      Activities and Societies: Bulgaria's routes, legends and traditions - a modern handbook for tour guides in German. Students' project. Tourism Management - full-time course, completed after passing four State Exams in: Theoretical Knowledge, Practical Skills and First and Second Foreign Languages.

    • First Language School Varna

      1987 - 1992
      German Language

      Activities and Societies: Mathematical Linguistics

    • University of Economics - Varna

      1995 - 1998
      Bachelor's degree Tourism and Travel Services Management
  • Experience

    • VECTRA TRAVEL

      May 1998 - Mar 2005
      Ticketing Supervisor

      Maintaining a high level of passenger service in accordance with the airline requirements and the regulations of local and international authorities. Monitoring the proper issuance of airline tickets and other travel documents to keep the agency's credibility high. Establishing and maintaining professional communications with local airline offices in order to timely and correctly apply the rules for ticketing and sales reporting, as well as adequately introduce their new products to the clients of the agency. Show less

    • Austrian Airlines

      Mar 2005 - Nov 2010
      Sales Executive

      Responsible for managing corporate customer accounts, maintaining client communication, negotiating rates and services provided and keeping high level of customer loyalty and satisfaction.

    • Clock Software: hotel management software reinvented

      Nov 2012 - Mar 2017
      Online Marketing Executive

      Responsible for all on-line marketing activities of the company: content management, social media marketing, on-and off-page SEO, blogging, PR and content curation. Monitoring and tracking the website traffic and results, identifying and solving problems and finding new traffic sources and conversion tools. Focused on building good online reputation and establishing brand credibility in the industry and with potential prospects in order to support the expansion of the company and its faster and sustained penetration in the global market. Show less

    • Self-employed

      Mar 2017 - now
      Professional Freelancer
  • Licenses & Certifications

    • IATA Certificate