Sangeetha Rammohan

Experience

• 

  Keane India Ltd

  Jan 2008 - Nov 2012

  Worked in Indianapolis, USA for a year as Systems Analyst. Responsibilities: Team management and SME for Statefarm insurance Life and Health insurance Mainframe Applications. Requirement gathering and Analysis.Application development and maintanance on Mainframes in the Insurance domain. Developed various applications using COBOL, DB2, Assembler, JCL, MQ, CICS.Testing and Debugging using XP-Editer tool. Experience in defect analysis and resolution.Reviewing deliverables including component specifications, Source code, Unit test case documents and Regression test results.

  • Senior software engineer

    Jan 2009 - Nov 2012

  • Software Engineer

    Jan 2008 - Jan 2009
• 

  Verizon

  Jan 2013 - Sept 2013

  Senior Software Engineer

  Reverse engineering on mainframe applications of Verizon in telecom billing areaWorked on analysis of Assembler, COBOL–DB2 and COBOL-CICS programs under the FiOS products. The task included tagging, estimation for analyzing and creating business rule documents.

• 

  RBS

  Sept 2013 - Sept 2014

  Tech Lead

  Requirement gathering and analysis, Design and develop Core Transaction Management applications in Assembler and COBOL–DB2. Unit testing. o Prepare data for testing.

• 

  ANZ

  Sept 2014 - Nov 2022

  Management of Application support in Command Center:Manage a team of 18 Engineers who support ETL and cloud applications as level 1 support engineers. The role performed is of Product owner and Chapter lead. Tasks performed include:Managing and improving the operations of applications on production with Incident management, Change management, Problem management and Stakeholder management.Assisting in recovery of Major incidents by engaging respective support teams.Process improvement by following ITIL to decrease and eliminate recurring incidents, improve SLA, reduction of manual effortTeam management:Analyzing training requirements, organizing and facilitating training programs, supporting in onboarding, access management, and infrastructure management for the team of 18 members. Handling Shift roster and ensuring coverage of platform support.Uplifting team engagement through uplifting skills and understanding individual interests Show less Designer and developer in core banking area on mainframe technology:Project details: Provided technical support on BAU changes for Core Transaction Management applications. Worked on Design, Development and Build activities to provide technical support on BAU changes for CTM applications. Worked on analysis of Assembler and COBOL applications on HOGAN system which use IMS-DB, flat files and DB2 as database. The transactions are processed by IMS-DC and passed between interfaces via Message Queues (MQs).  The task includes o Estimation for the taskso Analysis of the Application design documents to gather business requirementso Analysis and design to create a system design document for each function under the application designo Analysis of Assembler and COBOL programso Analysis of files for transferring them via Connect direct and reports via control-D o Analysis of job flow via CA-7 job schedulero Coding and testing as per designo Prepare data for testing o Reviews of system designs and UTRs to make sure the standards are followed Tools used on mainframes like global search/SCAN to help in analysis. Also used the System flow charts, Data requirement specifications to help work on the work requests.  Using XP-editer for debugging and negative testing. Using File-Aid tool. Using Endevor for source code management and release management Interacting with the team members for co-ordination and clarification of the tasks. Show less

  • Vice President (Chapter Lead Engineer)

    Feb 2022 - Nov 2022

  • Voluntary Facilitator

    Feb 2020 - Nov 2022

  • Customer Service Lead

    Jun 2017 - Jan 2022

  • Application Designer

    Sept 2014 - May 2017
• 

  PwC UK

  Dec 2022 - now

  Manager