Mylon Ridgway-Davis

Experience

• 

  Amazon

  Mar 2018 - Apr 2021

  Assistant Shift Manager

  • Reduced Outbound late slam by 85% through data analysis using Tableau and SQL.• Led the #1 Inbound Department across 53 buildings, improving safety and training.• Organized community events, enhancing company culture and supporting Amazon's zero emissions pledge.• Spearheaded safety initiatives, reducing workplace incidents by 40%, and optimized shift schedules, reducing labor costs by 15%.

• 

  Amazon DSP

  Apr 2021 - now

  Area Manager

  • Managed a team of 12 Area Managers and 3 Operations Managers, increasing volume shipped by 18%.• Standardized work processes, leading to the second highest volume site in the GSF network.• Led customer experience improvement projects and collaborated with cross-functional teams to meet business objectives.• Developed strategies to enhance engagement and inclusivity and provided subject matter expertise on systems and policies.• Implemented KPIs, improving overall efficiency by 15%, and managed peak operations with a 98% on-time delivery rate.• Applied lean six sigma techniques, reducing costs by 25%.• Collaborated with HR, Finance, and IT to secure project resources.• Researched and implemented technologies to enhance delivery efficiency.• Developed training programs, reducing training time by 30% and improving retention by 25%. Show less