Monica Mandla

Experience

• 

  Perfect Relations

  Jan 1999 - Jan 2002

  Public Relations Consultant

  Media strategy design, press releases and conferences. Communication plan and lobbying.

• 

  CS Direkt Events and Exhibitions Private Limited

  Jan 2002 - Jan 2003

  Project Manager

  Business development and Project planning . Media planning and Vendor management. End to End corporate event planning. Launches to off shore conferences.

• 

  Cigna

  Jan 2007 - Jan 2008

  Advisor

  SME on Medicare and Medicare plans offered. Metrics reporting. Led training sessions

• 

  IntraEdge

  Jan 2013 - Jan 2015

  Business System Analyst

  Lead multiple IT projects for healthcare companies during this tenure.

• 

  McKesson

  Jan 2015 - May 2019

  Led Scrum Ceremonies. Improving team's efficiencies by practicing servant leadership. Guiding DOD while promoting self organization. Consistently removing impediments. As product support analyst, leading Major Incidents to resolution, improving/introducing streamlined processes org wide. Conducted system configuration to align with business requirements, for websites, IVRs and contact center. Planning and delivery of MVP. Led delivery of web products and provided structure for continued enhancements. Aligned teams in multiple time zones leading to a 24 hours production shop. Reduced turnover by participating and leading many inclusive activities.

  • Product Project Manager

    Jan 2018 - May 2019

  • Business System Analyst

    Jan 2015 - Jan 2018
• 

  Cigna Healthcare

  May 2019 - now

  • Senior Manager Engineering

    Sept 2023 - now

  • Application Development Manager

    May 2021 - Sept 2023

  • Senior Scrum Master and Sr. Advisor

    May 2019 - May 2021