
Satiishh Kumar Singh
Lead Associate

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About me
City Head Mumbai & Regional Head Hospitality West, Wipro Technologies
Education

Naval Institute of Technology
2001 - 2004Hotel Management
Naval Institute of Technology Mumbai. Maharashtra
2001 - 2004Years Diploma Hotel Management
Senior Secondary School Kendriya Vidyalaya Karanja
1997 - 1999C.B.S.E
Kendriya Vidyalaya
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Experience

JW Marriott Hotel Mumbai
Feb 2005 - Dec 2005Lead Associate
Grand Hyatt Mumbai
Dec 2005 - Mar 2010 Assisting the Housekeeping Manager in day to day operations of the department for all 547 Rooms and 147 Apartments.
Assistant Manager Housekeeping
Mar 2008 - Mar 2010Team Leader Housekeeping
Dec 2005 - Mar 2008

Grand Hyatt Cairo
Mar 2010 - Nov 2010Asst. EHK Assisting the Housekeeping Manager in efficiently managing the department (1015 Rooms and Public Area) Ensuring that all rooms and public areas are maintained properly and underwent preventive maintenance schedules To strictly adhere to the established operating expenses and ensure that all costs are controlled.

Accor
Nov 2010 - Dec 2019Successfully opened 223 rooms and Public Areas Was part of the Pre-opening team of the hotel, actively involved in recruitment, training, and setting up of rooms and Public Areas. Setting up of public areas, making various cleaning schedules and maintenance schedules in coordination with engineering Sourcing of contractual services- Florist, pest control, Window cleaners, carpet crew, Marble polishers, public area staffing To manage the recruitment of colleagues scheduling and planning of departmental rosters, departmental orientation colleagues and training schedules To appraise colleagues at least every six months, identifying developmental needs from colleagues’ appraisals ensuring maximum support received. Prepared the Departmental Training Manual. Prepared product knowledge and Standard Operating Procedure (SOP) presentations Prepared Pre-opening stimulation check list and Snag list. Show less Successfully opened 547 rooms and Public Areas Was part of the Pre-opening team of the hotel, actively involved in recruitment, training, and setting up of rooms and Public Areas. Setting up of public areas, making various cleaning schedules and maintenance schedules in coordination with engineering Sourcing of contractual services- Florist, pest control, Window cleaners, carpet crew, Marble polishers, public area staffing To manage the recruitment of colleagues scheduling and planning of departmental rosters, departmental orientation colleagues and training schedules To appraise colleagues at least every six months, identifying developmental needs from colleagues’ appraisals ensuring maximum support received. Prepared the Departmental Training Manual. Prepared product knowledge and Standard Operating Procedure (SOP) presentations Prepared Pre-opening stimulation check list and Snag list. Show less
Executive Housekeeper - Novotel Pune
Jul 2013 - Dec 2019Housekeeping Manager, Novotel Bangalore
Mar 2013 - Jul 2013Asst. Executive Housekeeper, Novotel Bangalore
Nov 2010 - Mar 2013

Wipro
Dec 2019 - nowSenior Manager Operations
Licenses & Certifications
- View certificate

Setting Team and Employee Goals
LinkedInJan 2019 - View certificate

Body Language for Leaders
LinkedInOct 2018 - View certificate

Managing Your Manager
LinkedInSept 2018
Honors & Awards
- Awarded to Satiishh Kumar SinghExecutive Housekeeper of the Year 2017 Accor Hotels India July 1, 2018
- Awarded to Satiishh Kumar SinghUnsung Hero (HOD) - 2018 Novotel Pune
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