Sayed Mohammed Khalid

Experience

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  Sales Element ITES Pvt Ltd.

  Jun 2015 - May 2016

  Business Development Executive

  The Business Optimization services arm has the following specialties under its umbrella:• Lead Generation- whitepaper dissemination, callback/ opt-in’s, CCL.• Event Traffic Optimization- driving traffic to webinars/ seminars/ podcasts.• Appointment Garnering- working on key accounts to generate business ready leads.• Account Profiling- account/ contact profiling, appends, database cleansing.• Data Management Solutions- purging of inaccuracies in existing database reserves & custom-building new databases/ contact lists.• Alliance Marketing- an initiative to cohesively integrate knowledge, expertise and resources with non-competitive businesses to explore new markets at low cost & high speed.• Content Syndication- an effective tactic to exponentially increase our customers’ market footprint.Our Information Technology services:• Social Media Marketing.• SEO/ SEM.• Web Hosting.• Web Design and Development.• Application and Software Development. Show less

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  Globe international

  Jun 2016 - Jan 2019

  Business Development Specialist

  ⦁ Oversee day-to-day sales, monitoring, and forecasting to better understand the market⦁ Continually assess our marketing techniques and their efficacy in affecting sales⦁ Stay up-to-date on current market trends⦁ Work collaboratively with the sales team to assess current projections⦁ Own ultimate responsibility for successfully meeting or exceeding sales goals⦁ Collaborate with marketing team to innovatively reach more potential customers⦁ Take calculated risks to increase profitability and brand recognition⦁ Work in a hands-on fashion, building the team—provide motivation and inspiration⦁ Set the precedent for excellence through leading by example⦁ Cultivate and deepen client relationships and partnerships that add value Show less

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  Tech Mahindra

  Mar 2019 - now

  Senior Software Engineer

  • Worked with project managers, developers, quality assurance and customers to resolve technical issues & document them. (Confluence)• Updated job knowledge by studying state-of-the-art development tools and programming techniques and participating in educational opportunities. (Ansible)• Provided technical support using knowledge of complex technology to solve problems and support new projects. (Python)• Create dashboards to monitor performance, identify issues and measure KPIs for ensuring a reliable customer experience. (Service Now)• Collaborate with various teams to evaluate requirements, analyse gaps and provide monitoring/performance improvement consulting services. (PowerShell)• Deploy monitoring solutions in IT infrastructure and environments (Dynatrace)• Perform in-depth research and root cause analysis to identify sources of production issues for reporting the outcome to business management. (Graylog)• Build data visualizations to monitor anomalies for different application flows on a real time basis • Experience in ITSM tools like JIRA, ServiceNow & BMC Remedy for defect management/change requests.• Good understanding and practice of ITIL methodologies work environment.• Creation of a pipeline for Snowflake (DWH) to DBT (Transformation) to Snowflake (Datamart) • Run and update SQL queries to validate the data, ensuring correct data aggregations. Show less