Dr Fiona Swee-Lin Price

Experience

• 

  Hamilton Watts International

  May 1999 - Jan 2000

  Intercultural consultant

  Developing and presenting 4-7 hour international relocation briefings for senior executives to assist them with the cultural transition involved in their move. Countries covered include Malaysia, Indonesia and Chile.

• 

  Centre for Intercultural Development

  Jan 2000 - Jun 2001

  Coordinator

  Developing and presenting programs on intercultural issues for students and staff at the University of Melbourne.

• 

  Globalise Consulting

  Jun 2001 - now

  Director

  My mission is to help people engage across cultures in a positive and effective way. I focus on helping people understand their cross-cultural experiences, and providing them with the knowledge and practical skills to work effectively and resolve challenges. Recent projects include:• Developing and presenting tailored training programs on cross-cultural communication for frontline service providers. Recent clients include Carlisle Homes, Monash Sport and the Melbourne Nanofabrication Centre.• Running training programs for academic staff on how to make their teaching accessible for Chinese international students, while maintaining academic standards and addressing common challenges (e.g. class participation, plagiarism). Recent clients include VISION International and the Monash Business School.• Supporting organisations with multicultural names at awards ceremonies by providing one-on-one pronunciation coaching, audio recordings, phonetic transcriptions and reading services. Current clients include Monash University, Deakin University, Griffith University and the University of Queensland. • Conducting an audit of cultural diversity management within the Student Services arm of a university; developing reference materials and training for staff and producing a report with recommendations. Show less

• 

  Monash University

  Nov 2002 - now

  Intercultural communication specialist

  Supporting university staff in their work with international students. My work in this role has included:- One-on-one executive coaching for senior academics- Developing and facilitating a range of workshops and training programs on cross-cultural themes for academic staff, professional staff and students- Providing audio recordings of the names on graduation lists for presenters- Writing phonetic transcriptions of the names on graduation lists for presenters- Providing professional name reading services at graduation ceremonies Show less

• 

  Monash College Pty Ltd

  Sept 2013 - Dec 2013

  Cultural Diversity Consultant

  Helping teaching and student support staff develop strategies for working effectively with international students.

• 

  HarperCollins Publishers

  Dec 2013 - Mar 2014

  Co-author

  Co-authoring the Collins International Students' Survival Guide.

• 

  Chinese Museum

  Feb 2014 - Feb 2014

  Master of Ceremonies

  Welcoming guests, introducing speakers and promoting fundraising activities at the Museum's 2014 Chinese New Year dinner.

• 

  Monash College Pty Ltd

  Feb 2014 - Mar 2014

  Focus group facilitator

  Facilitating seven 90 minute focus groups (five student groups, two staff groups) aimed at generating feedback on how well the College prepares students for entering university and starting their careers; writing a report on the findings with recommendations.

• 

  Monash Centre for Electron Microscopy

  Dec 2014 - Sept 2015

  Consultant

  (1) Revising MCEM electron microscope manuals and course materials to make these more accessible for postgraduate students of non-English speaking background. (2) Developing and presenting workshops for staff on teaching international students and accessible scientific writing.

• 

  Public Libraries SA

  Apr 2015 - Apr 2015

  Consultant

  Developing and presenting a full day training program titled 'Serving Multicultural Customers' on two consecutive days to groups of 70 public library staff.

• 

  Australian Crime Commission

  May 2015 - Jun 2015

  Consultant

  Developing and presenting a full day tailored program on the structure, use and regional variations of names from Chinese-speaking regions, Vietnam and Arabic-speaking regions to ACC staff.

• 

  Australian Federal Police

  Jun 2015 - Jun 2015

  External Consultant

  Running a full day training program on the names, languages and cultures of Chinese-speaking countries, Vietnamese and three Arabic-speaking countries.

• 

  Deakin University

  Oct 2015 - Jun 2017

  Cultural Diversity Consultant

  Assessing how the six units within Deakin University Division of Student Life are managing cultural diversity; assisting with the proposal and implementation of initiatives aimed at enhancing cultural competency for customer service, peer support and health services staff.

• 

  Presbyterian Ladies' College - Melbourne

  Feb 2016 - Feb 2016

  PLC Foundation Day speaker

  Delivering a 10 minute speech on career goals and life balance at the PLC Foundation Day school assembly.

• 

  People's Choice Credit Union

  Aug 2016 - Oct 2016

  Corporate Trainer

  Developing and delivering short training programs on providing effective service to Chinese customers.

• 

  University of Melbourne

  May 2017 - May 2020

  Developing and presenting a range of short training programs for academic staff on understanding and teaching Chinese students.Topics covered include understanding the cultures of the major Chinese-speaking regions, understanding and managing the Mandarin/English language barrier (including the use and pronunciation of names in hanyu pinyin), and practical tips for educators teaching Chinese students. Reading the names of multicultural graduands onstage at University of Melbourne graduation ceremonies. Tailoring and presenting a half-day training program on working effectively with multicultural customers for frontline service providers at a busy student referral centre, with a focus on managing practical challenges such as haggling and language barriers.

  • Chinese culture specialist

    Oct 2016 - May 2020

  • Professional Name Reader

    Aug 2016 - Dec 2019

  • Cultural diversity specialist

    May 2017 - May 2017
• 

  Swinburne University of Technology

  Dec 2017 - Dec 2019

  Professional Name Reader

  Reading the names of multicultural graduands on-stage at graduation ceremonies.

• 

  Laureate International Universities

  Aug 2018 - Aug 2019

  Consultant

  Developing and facilitating training programs on effective cross-cultural communication for academic staff, professional staff and international students at the Melbourne, Sydney, Brisbane and Adelaide campuses.

• 

  Carlisle Homes Pty Ltd

  Aug 2018 - Feb 2019

  Cultural Diversity Specialist

  Interviewing and observing staff and conducting training aimed at helping sales and construction staff work more effectively with multicultural clients.

• 

  La Trobe University

  Sept 2018 - Sept 2018

  Guest Speaker

  Delivered the occasional address at the 9:30am graduation ceremony for the Faculty of Humanities.

• 

  Melbourne Centre for Nanofabrication

  Jun 2019 - Aug 2019

  Cultural diversity specialist

  Developing and facilitating a tailored training program for professional staff at the Centre and from similar research facilities in Victoria and interstate. The focus of the session was effective cross-cultural communication for scientists working with international researchers.

• 

  ACAMS

  Oct 2020 - Oct 2020

  Multicultural names specialist

  Presented a webinar at an ACAMS Australasian Chapter virtual event on how naming conventions differ around the world and the implications of this for organisations who work with multicultural names.

• 

  International Consultants Centre

  Mar 2021 - Nov 2022

  Cross-cultural trainer

  Developing and facilitating cross-cultural training programs and executive relocation coaching for corporate clients.

• 

  Royal Australasian College of Surgeons

  Mar 2021 - now

  Master of Ceremonies

  Serving as Master of Ceremonies and professional name reader at RACS Convocation Ceremonies.

• 

  Griffith University

  Oct 2022 - now

  Professional name reader

  Providing name pronunciation support for university graduation ceremonies, including phonetic transcriptions of graduands' names and on-site professional reading services at ceremonies held in Brisbane and on the Gold Coast.

• 

  Deakin University

  Oct 2022 - now

  Professional name reader

  Providing on-site professional name reading services at Deakin University graduation ceremonies.

• 

  MindZallera

  Mar 2023 - Mar 2023

  Keynote speaker

  Preparing and delivering a 40min presentation titled 'Marketing and PR Across Cultures' to delegates at the MindZallera PR Conference 2023.

• 

  Logitech

  Mar 2023 - Mar 2023

  Guest Speaker

  Guest speaker at the Logitech DEI conference for their fireside chat on intercultural communication.

• 

  MindZallera

  Jul 2023 - Jul 2023

  Workshop Facilitator

  Developed and facilitated a two-day workshop titled 'Presentation Skills: Crafting, Delivering and Setting the Narrative' for a group of Malaysian professionals on-site in Kuala Lumpur.

• 

  Happiness & Its Causes

  Nov 2023 - Nov 2023

  Keynote speaker

  I developed and delivered a 20min keynote speech titled 'Names: The Gateway to Connection', in which I explored the importance of names, why names from other languages can be challengin, and how to help people manage names better.