Ed Trost, MBA,PMP,SPC

Experience

• 

  Humana

  Jun 2011 - now

  Lead launching and optimization of 3 Agile Release Trains (ART) to drive adoption and implementation of agile methodologies across organization, including working closely with Feature teams, Program, Architect, Deliver Leaders, and Enterprise stakeholders to foster culture of agility, continuous improvement and collaboration. Primary focus involves coaching, mentoring and guiding teams through agile journeys, from initial adoption to advanced practices. . Outcomes: 13% Reduction in Cycle Times, 29% Increase in Predictable Value Delivered, and 15% Cost Savings Show less Chartered to improve and optimize enterprise IT portfolio of software development and infrastructure projects. Collaborated, coordinated and integrated teams across enterprise to deliver results.• Information Technology Infrastructure Portfolio: Oversaw enterprise deployment of Webex collaboration solution from Cisco ($11M scope, vendor-hosted solution), deploying to 22K associates.• Innovation Center Portfolio: Managed Event Prevention and Better Care Decision IT Program ($3.1M scope), implementing 14 projects supporting healthcare and Medicare improvement initiatives.• Led CMS Audit and Compliance Resolution IT Program ($1.2M scope), driving 10 projects targeting CMS audit remediation KPIs: Grievance & Appeals (i.e., Claims, Critical Inquiries and PDP issues). Show less Oversaw IT due diligence process and services integration activities supporting targeted acquisitions. Partnered across internal and external organizations, ensuring scope, timing and engineering development efforts achieved objectives.• Integrated 3 software development companies (Anvita, Certify and nLiven) into IT infrastructure (Scope $120M), enabling creation of new capabilities and features for Enterprise Care Platforms.• Managed diligence and IT integration processes for Humana PCP and Home Care provider acquisitions, allowing regional market to offer new services.• Oversaw divestiture of Concentra Clinics ($1B scope), including Associate Access and Termination, Microsoft Outlook Migration and IT Contract Assignments, reducing carrying cost by $500K. Show less Led enterprise improvement initiatives utilizing process and project management skills to develop and implement initiatives focused on improving consumer and associate experiences within Medicare segment.• Developed Provider acquisition and integration playbook, decreasing integration time by 30 days.• Lowered administrative cost allocation by facilitating development of Medicare Part D joint venture support offering.• Updated consumer experience surveys and identified sales agent drivers, resulting in agents increasing member retention rate. Show less

  • Lead, Agile Coach, Humana Quality, Automation and Modernization

    Aug 2021 - now

  • Lead, IT Project Management Office, Humana Intelligent Robotic Process Automation

    Oct 2019 - Jul 2021

  • Technology Program Manager, Humana IT Strategy & Operations

    Jan 2016 - Oct 2019

  • Technology Program Manager, Humana Program & Project Office

    Dec 2014 - Jan 2016

  • Technology Program Manager, Humana IT Acquisitions & Integration

    Jan 2013 - Dec 2014

  • Process Manager, Humana, Medicare (Retail)

    Jun 2011 - Dec 2013