Katherine Morrison

Experience

• 

  Bay State Medical Inc.

  Jan 2010 - Feb 2012

  CMN coordinator
• 

  UnitedHealth Group

  Feb 2012 - Jan 2020

  Business Operations Manager. Medicare and Retirement, Prior AuthorizationsProcess development and implementation, performance evaluation and management, mentoring future leadership, quality audits, project management, creating and updating training guidelines. Oversee a team of 15 clinical administrative coordinators, performance management, training, coaching and mentoring employees; Auditing, process improvements Team lead/subject matter expert; training and preceptor for new hires; reviewing large data sets in Excel to identify issues/solutions; prior authorizations. data entry; customer service; Medicare and Retirement; healthcare/insurance

  • Business Manager

    Oct 2016 - Jan 2020

  • Supervisor

    Jun 2015 - Oct 2016

  • Senior Clinical Administrative Coordinator

    Jul 2014 - Jun 2015

  • Clinical Administrative Coordinator

    Feb 2012 - Jul 2014
• 

  Law Offices of James Scott Farrin

  Jan 2020 - now

  • Operations Advisor

    Sept 2022 - now

  • Call Center Manager

    Jan 2020 - Aug 2022