Sean Spellacy

Experience

• 

  Aronimink swim club

  May 2007 - Sept 2015

  Lifeguard, Manager

  • Key holder, opened and closed the pool and ensured facility was safe• When manager, was responsible for 35 Lifeguards who worked there• Monitored pool to ensure patron safety and always showed good customer care for optimal enjoyment• Prepared lifeguard rotation lists for the day so that it went smoothly• Took initiative in potentially hazardous situations, such as if a swimmer went under and needed to be rescued

• 

  YMCA of the USA (National Resource Office)

  Sept 2015 - Jun 2017

  Swim Coach

  • Compiled, reviewed and processed swim records and times to achieve the most effective line up for swim meets• Screened and processed swimmers during timed swimming trials to decipher what difficulty based-group to place each swimmer • Responsible for the safety of the swimmers and for the strength and conditioning of them to ensure a proper and effective work out took place, to help build a better team overall• Made swimming enjoyable and challenging so that swimmers would stick with the sport and work towards attaining their full potential, regardless of setbacks Show less

• 

  Universal Credit Services

  Apr 2016 - Oct 2017

  Customer Service Representative

  • Responsible for the preparation, delegation and distribution of our clients orders for tax returns• Helped department increase in revenue every month• Maintained a thorough knowledge of taxes, how to order them, and how the IRS works, to deliver orders to customers efficiently • Coordinate new clients into our system, called FreePort, so they can order from us• Oversee social security administration verifications• Reconcile all problems from customers related to IRS rejections, trouble ordering, and system related questions• Onboarding of new employees to ensure proficient work for the company Show less

• 

  Freedom Mortgage

  Oct 2017 - Sept 2021

  Loan Opener & Marketing Assistant

  • Make sure that loan files move through the opening, processing and closing stages in a timely manner• Daily illustration of excellent customer service skills with clients and applicants to ensure client satisfaction and retention• Collaborate with operations team for quick turnaround times and to provide the most efficient loan origination practices• Create and manage engaging Facebook posts for all branch Loan Officers• Responsible for taking inventory and ordering office supplies to warrant a productive and equipped office environment Show less

• 

  Curaleaf

  Feb 2022 - Dec 2023

  Budtender & Product Specialist

  • Consistently one of the top up-sellers and often had the most transactions of the day proving agility, relatability and passion about the product. This also shows the ability to be meaningfully persuasive, by talking to a patient about a product they were not initially getting, and how it would benefit• Learn the ins and outs of the cannabis industry in order to be knowledgeable on dispensary products, strains, terpenes, brands, ways of consumption, as well as how to use different types of gear• Address patient questions and concerns by being friendly, inquisitive and making recommendations based upon the issues at hand. This helped establish interpersonal connections that ensured dispensary loyalty• Put together and stock patient orders quickly and efficiently, for example— often 400-500 orders on a Friday or Saturday• Ensure a friendly, quick and seamless checking-in and check-out process with each patient• Make connections, friendships and ultimately product recommendations— to add onto initial orders for consistent product distribution and rotation• Continue to maintain the title of being the busiest, most profitable and highest rated Curaleaf in Pennsylvania Show less

• 

  Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH)

  Dec 2023 - now

  Supervisor