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Alvin Lu

Alvin Lu

Followers of Alvin Lu788 followers
location of Alvin LuSeattle, Washington, United States

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  • Timeline

  • About me

    Application Engineer @ AWS

  • Education

    • University of California, Merced

      2010 - 2013
      Bachelor of Science (B.S.) Management

  • Experience

    • UC Merced

      Aug 2011 - Jan 2014

      - Oversaw computer labs- Performed routine maintenance - Completed documentation projects- Troubleshot workstations and user devices - Provided assistance during class meetings- Graded homework and classwork- Guest lectured

      • Student Technology Consultant

        Aug 2011 - Jan 2014

      • Teaching Assistant

        Aug 2011 - Dec 2011

    • Supermicro

      May 2014 - Dec 2015

      • Senior Inside Sales

        Sept 2015 - Dec 2015

      • Inside Sales

        May 2015 - Sept 2015

      • Sales Administrator

        May 2014 - May 2015

    • Tesla

      Jan 2016 - Jun 2019

      - Created a new training program for the NA Inside Sales team- Trained 25+ new advisors in the last year- Completed User Acceptance Testing for high priority rollouts- Facilitated 3 campaigns per quarter to assist month end operations- Assisted the team's migration to new shift planning platform- Created and maintained process guides for all internal/external processes- Managed all North America modification request cases - Created documentation for the new energy products department- Supported all North American customer inquiries and requests- Managed inbound residential and commercial energy call queues- Assisted with app design January - March: Inbound Advisor- Supported inbound phone lines for Model S/X/3 general inquiries- Responded to call requests, inbound email inquiries, and test drive requestsMarch - October: Midwest Regional Advisor - Supported Midwest showrooms- Assisted in regional campaigns and event scheduling- Provided feedback on best practices and executed experimental programs to develop presence within the region

      • Project Manager, North America Inside Sales

        Dec 2018 - Jun 2019

      • Project Specialist, North America Inside Sales

        Mar 2017 - Dec 2018

      • Tesla Energy Advisor

        Oct 2016 - Mar 2017

      • Inside Sales Advisor

        Jan 2016 - Oct 2016

    • Amazon Incentives

      Jul 2019 - Aug 2020
      Sales Operations Specialist

    • Amazon Web Services (AWS)

      Aug 2020 - now

      • Application Engineer

        Oct 2024 - now

      • Sales Planning Analyst

        Dec 2021 - Nov 2024

      • Sales Operations Specialist

        Aug 2020 - Dec 2021

  • Licenses & Certifications

    • Model Builder Level 1

      Anaplan
      Apr 2023

    • Certified Model Builder

      Anaplan
      Sept 2023

    • Model Builder Level 2

      Anaplan
      Aug 2023

    • AWS Certified AI Practitioner

      Amazon Web Services (AWS)
      Aug 2025

    • Core Product Certified

      Smartsheet
      Oct 2024

    • Anaplan Professional Model Builder

      Anaplan
      Sept 2025

    • The Anaplan Way

      Anaplan
      Sept 2023

    • Amazon Web Services Cloud Practitioner

      Amazon Web Services (AWS)
      Feb 2025