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Jisshesh Modi

Jisshesh Modi

Project Manager/Client Servicing

Followers of Jisshesh Modi1000 followers
location of Jisshesh ModiMumbai, Maharashtra, India

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  • Timeline

  • Skills

    People skills
    Strategic planning
    Visionary
    Flexible and adaptable to change
    Self management
    Positive team player
    Solve complex problem and makes decisions
    Ethical and high personal standards
    Adaptation
    Flexibility
    Social media marketing
    Ethics
    Management
    Vendor management
    Online marketing
    Social media measurement
    Seo
    Team management
    Program management
    Advertising
    Project planning
    Digital strategy
    Digital marketing
    Online advertising

  • About me

    12 yrs of service industry experience in cross functional areas such as sales, customer service, business development, client servicing and vendor management, have worked for various industries such as BPO, events. advertising and social media.Possess excellent interpersonal, communication and organizational skills with proven abilities in training & development, customer relationship management, Client Relationship Management and planning.My objective is to ensure that I achieve the peak capability of my own abilities and always try and continuously improve my own benchmarks.

  • Education

    • Rizvi College

      1996 - 2001
      Commerce

    • S.M.Batha High School

      1984 - 1995
      Secondary School

  • Experience

    • Quadrum Solutions

      Apr 2009 - Feb 2011
      Project Manager/Client Servicing

      •Managed business accounting to 1.4 Crores in value•Ensuring there are continuous improvements in the process flow thereby resulting in marked improvement in efficiency and productivity. •Ensuring ROI, and Client satisfaction across campaigns and programs.

    • Social Wavelength

      Mar 2011 - Jan 2012
      Manager Operation and Client Servicing

      •Managing and multitasking different operational teams•Ensuring ROI, and Client satisfaction across all engagements on various SM platforms.•Vendor management for application development across all teams (60+ clients)•Managing timely delivery and deployment of applications•Creation of date plans & baseline process flows for each application and overseeing its operation.•Intricately understanding recent SM activities and suggesting SM improvement strategies for each and every client. Show less

    • Ariston Interactive

      Mar 2012 - Aug 2012
      Manager Operations

      Managing key account for their SM activities, application development and deployment and Ensuring ROI and Client satisfaction across all engagements.

    • Aeon IT Solutions Pvt Ltd

      Sept 2012 - Dec 2014
      Head - Agency Business

      Roles and responsibilities –• Advise the management team on key planning issues and make Recommendations on important business decisions.• Strategic planning and resource allocation• Establish operational processes/ process improvement• Manage strategy implementation, in particular regarding budgets and timelines• Ensure quality control of all company output as pertains to customer acquisition and delivery of services• Ensure all department heads are fully informed of operational objectives• Set operational and / or performance goals for each department which are aggressive, achievable and tied to long-term goals• Establish and monitor performance reporting systems• Monitor department performance against performance goals to ensure that progress is being made• Conduct regular meetings with department heads to ensure that priorities are clear and coordination is good.• Ensure activities comply with organisational requirements for quality management, legal stipulations, and general duty of care.• Facilitate resolution of issues between departments.• Take charge in high-priority crises. Show less

    • Eggfirst Advertising and Design Pvt. Ltd.

      Jan 2015 - Aug 2017
      Client Services Director and Digital Head

      • To lead and nurture the client services team to provide the very highest levels of client servicing.• To build strong client relationships at the highest level.• To help identify and convert new business opportunities• To lead and manage the client servicing team: regular fortnightly reporting, resource planning (to assign appropriate team members to projects, to resolve issues), appraisals and personal development of the client servicing team (setting and reviewing targets, contributing to remuneration conversations), recruitment of new team members• To lead the process to write and execute client development plans for Key Client Relationships (to deliver revenue targets by client)• To develop best practice in client servicing and to run regular sessions with the client servicing team to share knowledge and experience• To seek and develop client development opportunities.• To contribute to the process to win new business. Show less

    • Pentagon Advertising & Marketing Solutions

      Mar 2018 - Aug 2021
      Head Of Digital

    • Purple Direction

      Jan 2021 - Oct 2023
      Founder

    • Vvow

      Oct 2023 - now
      Operations Specialist

    • V vow Digital Solution

      Oct 2023 - Oct 2023
      Founder

  • Licenses & Certifications