Libin Cherian

Experience

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  Bata India Limited

  Jan 2020 - Nov 2020

  Retail Cashier

  ● Created a weekly tracking of merchandise and restocked high selling items generating 25% higher sales and creating a more aesthetic environment.● Suggested selections that met customers’ needs and emphasized selling points of article, such as quality and utility which resulted in 100% customer satisfaction.● Achieved the personal sales and other key statistic targets as set by the Store Manager. ● Assisted and trained new associates in all cash register responsibilities including balancing, handling purchases, and organizing cash registers.● Greeted and informed 30 customers daily on sales, membership, warranties, and policy. Show less

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  Walmart

  Jan 2021 - Nov 2022

  Customer experience salesfloor associate

  ● Provided excellent Customer Service by greeting customers, assist customers by products/services and resolving customer issues.● Assisted with front end coverage, handling cash, electronics and will all OMNI ecommerce function.● Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages. ● Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.● Lead a 15-person salesfloor team and cover in as the department manager when necessary. Show less

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  Merchant's Flea Market

  Sept 2022 - now

  Property Rental Coordinator

  ● Provided administrative support to Senior Management, ensuring that the management met deadlines 48 hours of schedule. ● Switched the office from a manual to an electronic filing system, saving the company 47% of its current budget. ● Presented PowerBI-generated reports to senior management, providing actionable insights into rent collection trends, contributing to a 10% increase in overall revenue.● Achieved full occupancy of tenants in all 250 units within 3 months of joining which increased company revenue by 59% compared to 2021.● Communicated with target audience on social media platforms and managed to increase followers over 2k. Show less