Md. Fahad Hossen

Experience

• 

  Panjeree Publications Ltd.

  Jun 2015 - Mar 2017

  IT Officer - Management Information System
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  Euro Star Home Appliance Industries Ltd.

  Feb 2019 - Aug 2020

  Executive - IT

  Key Responsibilities:• Installing and configuring computer hardware, software, systems, networks, printers, and scanners• IT Support, CCTV System (IP Camera), PABX System. Attendance machine configure & maintenance• Repairing and replacing equipment as necessary. Handling Mikrotik router network configuration• Operation and Maintenance of Inventory, ERP & EBS Software• Maintain e-commerce website & manage digital marketing campaigns

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  Reverie Power & Automation Engineering Ltd.

  Sept 2020 - now

  Assistant Engineer - IT & ERP

  Key Responsibilities:• ERP Implementation, (Projects Module, HR Module, User Module, IT Module, Projects Workers Module, Accounts Module, CRM, Vehicle Management Module, and Others Module).• Installation and configuration of computer hardware, software, OS, network printers, Scanners, and other computer peripherals.• Communicate with vendor and computer users to determine the nature of any problems they encounter.• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.• Investigating, diagnosing, and solving computer software and hardware faults.• Hardware upgrade for Laptop & Desktop. Checking computer equipment for electrical safety.• Maintaining IT inventory, managing stocks of equipment, consumables, and other supplies.• Planning and undertaking scheduled maintenance Printer/copier.• Operation and Maintenance of Inventory, ERP Software.• Company user`s mail configures in Microsoft Outlook, Gmail, Yahoo, and others.• Maintain Company website & manage digital marketing campaigns on social media.• Configure & maintenance IP Telephony (PABX) System. • Maintain NVR, DVR Surveillance System.• Monitoring Bandwidth in Mikrotik router and solved other issues.• Maintain Fingerprint & Mobile Attendance. • Possibly training more junior staff members• Maintain Synology Incorporated Server, Zimbra Mail Server, and User management.• Overseeing all technical support and troubleshooting activities related to Network printers, WiFi Router & Access points, LaserJet printers, photocopy machines, scanners, CCTV cameras, Access Control Devices, Multimedia Projectors, etc. Show less