Sarah Ducie

Experience

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  Clareen Country Creche

  Mar 2010 - Apr 2010

  Work Placement

  Helped organize the homework club for afterschool children. Observation of child behavior between ages of 2 months – 12 years old. Developed great communication and interpersonal skills. Learned a high level of patience with immense love and compassion for children. Gained great child supervision and play skills. Proven experience of working successfully in difficult and varied circumstances. Learned to prioritize effectively.

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  St. Camillus Health and Rehabilitation Center

  Sept 2010 - Dec 2010

  Activities Assistant (Work Placement)

  Use of interpersonal skills, verbal and non-verbal communication. Became knowledgeable of ‘Elder Care’; the improper use of it and what signs to look out for. Organized and helped prepare different activities for the clients on a daily basis. Complied incident reports and carried out safety checks on a daily basis. Ensured manual handling was practiced when needed.

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  Society of St. Vincent de Paul

  Jan 2012 - May 2012

  Work Placement

  Worked in pairs throughout the day or night shift, assisting clients’ needs. High use of social skills, communication and interpersonal skills. Helped provide support to clients, and connected them with community resources. Served meals throughout the day to the clients. Insured the safety and security of the clients and staff. Monitored and reported any and all incidents within the facility. Helped clean the facility daily. Monitored clients’ entry and departure of the facility. Administrated prescribed medication to certain clients daily. Helped to write up incident reports and to make notes on clients’ folders. Show less

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  Flanagan's Restaurant O'Connell St

  Aug 2013 - Apr 2016

  Waitress

  Responsible for providing exceptional, personalized customer service. Use of interpersonal communication skills and attention to detail. Providing diners with a detailed overview of specials and menu items. Answering questions about complex dish preparation or allergy concerns. Trained incoming staff regarding the restaurant’s procedures, culture and practices. Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict. Organized designated rooms for big parties and occasions. Show less

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  CocoBerry Cafe

  Aug 2016 - Dec 2016

  Waitress

  Responsible for providing great, personalized customer service. Providing diners with a detailed overview of the different menu items and the specials each day. Gained experience in multitasking and verbal communication and customer satisfaction. Worked in a busy, fast paced environment.

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  Papyrus

  Feb 2017 - Feb 2020

  Assistant Manager

  Promoted following recognition of performance in maintaining and achieving brand standards excellence. Motivated and assisted store manager and team to deliver exceptional customer service standards and sales on a daily basis. Ensured all required opening and closing paperwork, as well as banking requirements were completed and transmitted, in an accurate and timely manner. Received shipments, maintained stock shelf organization, and replenished sales floor. Conducted audits for Health and Safety, as well as loss prevention, in the downtown Toronto locations. Assisted Area Manager in opening and staffing new locations. Built and maintained effective relationships with peers and upper management to drive team success towards common sales, service, and operational goals. Ensured visual and housekeeping responsibilities were maintained at Brand Standards. Retained product, service and company policy knowledge to serve as resource for both co-workers and customers. Connected daily with clientele to understand their needs, provide in-store assistance and collected feedback to optimize operations. Show less

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  Dún Na Nóg

  Oct 2020 - Mar 2021

  Social Care Worker
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  Highfield Healthcare

  Mar 2021 - now

  • Recovery Support Worker

    Oct 2023 - now

  • Healthcare Assistant/Key Worker

    Mar 2021 - now