Karen McEwan

Experience

• 

  Nielsen Company

  Jan 1997 - Jun 2003

  Prior Experience

  • Sr. Application Technical Specialist, Data Model Analyst, Project Manager, Sr. Programmer/Analyst

• 

  The Nielsen Company

  Jul 2003 - Mar 2017

  • Support implementation of strategic initiatives/projects and business specific projects. Skills utilized include: remote and on-site project management on/off-shore, implementing change, creation of training materials (PM, Rqmts), conducted Project Management training classes, management of new and BAU projects, cross functional management, tool evaluations/set-up, alignment/integration with evolving global processes and organizational changes, establishment of new processes and blending of methodologies within Ops & with Technology (waterfall, Agile, data models), directing/mentoring project team and team peers. Businesses spanned: Consumer, Global, Emerging/Media, Digital, Reference and included onshore and offshore resources. Show less • Business Partner: Successfully partner with cross-functional stakeholders in Quality Assurance Accreditation, IT Infrastructure, and Core Operations to define, prioritize and implement their needs, creating stakeholder management plans and contributing to strategic product plans• Process Owner: Implement company Initiatives and stakeholder needs in the reference data systems. Participate in product releases from system kickoff to implementation resolving issues as needed and providing overall direction. • Other: Responsible for the household receivability/crediting processes, participate as Reference representative on the cross business unit Analog/Digital Working group whose purpose is to plan for and implement the necessary changes required for the digital transition of full power stations in February 2009. Established templates for standard operating procedures, requirements, and metrics. Ensured operations was prepared to process the new version of Active/Passive viewing measurement meter in 2005.• Time Shifting and VOD Initiatives: Worked on cross business unit Roadmap team to define, prioritize and schedule Time-Shifting (TiVos) according to stakeholder and strategic needs; this was a paradigm shift for the company as it introduced a new currency for ratings (Live+Same Day, Remaining Day Playback). Partnered with IT and Core Operations to implement the multiple phases of VOD with the final 4th phase completed July 2007. Received awards for both the TSV and VOD projects. Both initiatives required extensive communication with Engineering &Technology and National and Local business units. Show less

  • Global Sr. Project Manager/Product Manager/Transformation Lead (Operations–Technology on/offshore)

    Sept 2007 - Mar 2017

  • Business Development Manager

    Jul 2003 - Sept 2007
• 

  FIS

  Mar 2017 - now

  • Supported programs including Future Forward, Tech for Tech, Modernization Studio, and Tech Enablement/CommBPaas organization.• Defined, documented, and governed new operational processes aligned with the company’s Scaled Agile framework, focusing on ideation, effort tracking, tools, audits, and financial tracking.• Collaborated across Product, Accounting, Finance, Operations, CIO, LACE, and SAFe Coaching, improving process efficiency. • Managed Lean Agile transformation for Payments/Banking Business Development, driving process improvement and Scaled Agile adoption.• Key contributions included project tracking, audit support, financial reporting, and process re-engineering.• Partnered with BPMO/PMO, Accounting, Finance, Operations, and SAFe Coaching to enhance operational efficiencies • Managed technical projects from initiation to delivery, ensuring they met scope, quality, time, and cost goals.• Led cross-functional communications, reporting, and process re-engineering.• Collaborated with business and technical teams across Credit, Debit, Fraud, Disputes, Merchant, Digital, Corporate Payables, and Ops Robotics to resolve issues and align priorities.

  • Lean Agile Pgm Manager (LPM) / Sr. Project Manager - Program

    Aug 2021 - now

  • Lean Agile Program Manager (LPM) – Line of Business

    Jul 2018 - now

  • Senior Project Manager

    Mar 2017 - Jun 2018