Mia Jones

Experience

• 

  PNC

  May 2001 - Apr 2015

  Project Manager

  -Designed Variable Compensation Plans: Developed and implemented incentive plans for over 2,000 employees, aligning with business goals and enhancing employee motivation. -Managed Budget Allocation: Oversaw a $7M budget, ensuring effective distribution across 15+ employee groups to maximize impact. -Enhanced Reporting Accuracy: Created interactive compensation reports using SQL queries and MS Access, resulting in more 10% more accurate reporting and 2 day faster delivery.- Enhanced Online Resources: Revamped the online resource page and streamlined documentation, resulting in 10% increased employee satisfaction rating.- Led Complex Projects: Managed projects with 300 users across 19 locations, improving cross-unit collaboration and operational efficiency.- Streamlined Financial Reporting: Aligned financial reporting tools and training to meet diverse stakeholder needs, enhancing accuracy and efficiency.- Validation: Responsible for the validation of first ever error-free program implementation.- Report Development: Developed interactive compensation reports utilizing SQL queries and MS Access with 98% accuracy.- Team Collaboration: Worked as a liaison between developers and partners, resulting in a more cohesive team environment and a 20% decrease in errors. Show less

• 

  Westfield

  Apr 2015 - Oct 2024

  SR. DIVERSITY PROJECT MGR Westfield Insurance 8/2021 – 10/2024Oversaw the following three Corporate Responsibility programs, ensuring alignment with organizational values, strategic goals, and fostering community engagement:EMPLOYEE RESOURCE GROUP PROJECT MANAGER - Strategic Program Development and Implementation: Designed and implemented professional development programs leading to 15% increased ERG enrollment. - Designed and Conducted Training Programs: Redesigned and facilitated DEI onboarding and training programs, achieving a 90% satisfaction rate.. - Collaborated for DEI Solutions: Worked with C-Suite executives, senior leadership, and external partners to address challenges, creating effective strategies. BUSINESS LIAISON, SPECIAL NEEDS INTERNS- Program Management: Provided strategic input and design for intern selection and programming, refining program components and curriculum as needed, achieving a 100% post-program employment rate for interns with disabilities.CORPORATE VOLUNTEER COORDINATOR - Event Coordination: Coordinated over 50 corporate volunteering events annually, developing partnerships with local and national nonprofits. - Project Planning: Devised and managed project plans for volunteering programs across multiple locations, creating new standards for task and budget tracking. Show less - Pioneered Agile Methodology Implementation: Successfully introduced and implemented Agile practices to 200 IT professionals, leading to streamlined processes and enhanced efficiency, serving as Scrum Master and Product Owner. - Optimized Request Management: Consolidated six request streams into one, improving efficiency and response times for business needs. - Facilitated Issue Resolution: Collaborated with stakeholders to identify root causes, eliminating technical solutions and increasing efficiency by 12%.- Vendor Management: Facilitated RFPs and daily process flow sessions with vendor and SMEs to ensure a seamless transition Show less

  • Corporate Responsibility and Diversity Program Manager

    Aug 2021 - Oct 2024

  • Product Owner

    Apr 2015 - Aug 2021