Mia Jones

Mia Jones

Project Manager

Followers of Mia Jones684 followers
location of Mia JonesBedford, Ohio, United States

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  • Timeline

  • About me

    Program Manager | Program Development | Agile Product Owner | Change Management | Technical Writing | Strategic Planning | Data Analysis | Operational Excellence | Scum Product Owner

  • Education

    • Cleveland State University

      -
      Master of Business Administration - MBA
    • The University of Toledo

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      Bachelor of Business Administration - BBA Information Systems and Operations Management
  • Experience

    • PNC

      May 2001 - Apr 2015
      Project Manager

      -Designed Variable Compensation Plans: Developed and implemented incentive plans for over 2,000 employees, aligning with business goals and enhancing employee motivation. -Managed Budget Allocation: Oversaw a $7M budget, ensuring effective distribution across 15+ employee groups to maximize impact. -Enhanced Reporting Accuracy: Created interactive compensation reports using SQL queries and MS Access, resulting in more 10% more accurate reporting and 2 day faster delivery.- Enhanced Online Resources: Revamped the online resource page and streamlined documentation, resulting in 10% increased employee satisfaction rating.- Led Complex Projects: Managed projects with 300 users across 19 locations, improving cross-unit collaboration and operational efficiency.- Streamlined Financial Reporting: Aligned financial reporting tools and training to meet diverse stakeholder needs, enhancing accuracy and efficiency.- Validation: Responsible for the validation of first ever error-free program implementation.- Report Development: Developed interactive compensation reports utilizing SQL queries and MS Access with 98% accuracy.- Team Collaboration: Worked as a liaison between developers and partners, resulting in a more cohesive team environment and a 20% decrease in errors. Show less

    • Westfield

      Apr 2015 - Oct 2024

      SR. DIVERSITY PROJECT MGR Westfield Insurance 8/2021 – 10/2024Oversaw the following three Corporate Responsibility programs, ensuring alignment with organizational values, strategic goals, and fostering community engagement:EMPLOYEE RESOURCE GROUP PROJECT MANAGER - Strategic Program Development and Implementation: Designed and implemented professional development programs leading to 15% increased ERG enrollment. - Designed and Conducted Training Programs: Redesigned and facilitated DEI onboarding and training programs, achieving a 90% satisfaction rate.. - Collaborated for DEI Solutions: Worked with C-Suite executives, senior leadership, and external partners to address challenges, creating effective strategies. BUSINESS LIAISON, SPECIAL NEEDS INTERNS- Program Management: Provided strategic input and design for intern selection and programming, refining program components and curriculum as needed, achieving a 100% post-program employment rate for interns with disabilities.CORPORATE VOLUNTEER COORDINATOR - Event Coordination: Coordinated over 50 corporate volunteering events annually, developing partnerships with local and national nonprofits. - Project Planning: Devised and managed project plans for volunteering programs across multiple locations, creating new standards for task and budget tracking. Show less - Pioneered Agile Methodology Implementation: Successfully introduced and implemented Agile practices to 200 IT professionals, leading to streamlined processes and enhanced efficiency, serving as Scrum Master and Product Owner. - Optimized Request Management: Consolidated six request streams into one, improving efficiency and response times for business needs. - Facilitated Issue Resolution: Collaborated with stakeholders to identify root causes, eliminating technical solutions and increasing efficiency by 12%.- Vendor Management: Facilitated RFPs and daily process flow sessions with vendor and SMEs to ensure a seamless transition Show less

      • Corporate Responsibility and Diversity Program Manager

        Aug 2021 - Oct 2024
      • Product Owner

        Apr 2015 - Aug 2021
  • Licenses & Certifications

    • Six Sigma Yellow Belt

      Six Sigma Global Institute