Deborah Jelley

Experience

• 

  Fidelity Investments

  Sept 1990 - Apr 2012

  Supervise a staff of 11 for all aspects of the payroll garnishment process. Coach staff on dealing effectively with garnishment escalations, processes and follow-up as well as payroll processes. Provide monthly Manage By Fact (MBF) statistical reporting to senior management. Facilitate training for garnishment processes to all customer service representatives and new staff members. Organize and prepare all reporting for SAS70 audits. Support all new client implementations and decommissions. Create, revise and maintain user procedure documents. Maintain solid business partnerships with all active clients. Show less Processed replacement check inquiries. Prepared and processed up to 400 retail customer wire transfers daily. Estimated, prepared and invested excess Provided control accounting support and daily financial reporting activities for over 400 mutual funds. Reconciled transfer agent bank accounts and mutual funds. Documented and researched exception items. Provided dedicated support for several transfer agent banks. Analyzed and provided recommendations for complex exceptions based on trends. Show less

  • Garnishment Supervisor

    Jan 2008 - Apr 2012

  • Payroll Operations Specialist

    Jan 2005 - Jan 2008

  • Senior Cash Management Business Analyst

    Jan 2001 - Jan 2005

  • Transfer Agent Control Accountant

    Jan 1996 - Jan 2001

  • Senior Accounts Payable Vendor Master Representative

    Jan 1992 - Jan 1996

  • Accounts Payable Representative

    Sept 1990 - Jan 1992
• 

  Alight Solutions

  Aug 2013 - Mar 2019

  GSS Operations Analyst
• 

  Search Solution Staffing

  Jun 2019 - Mar 2020

  Global Payroll Analyst

  Accurately process payroll for 22 different countries worldwide. Communicating directly with all foreign business partners daily to ensure all deadlines are met.• Proactively research different countries payroll processes and operations to ensure complete compliance. Implement new countries from the beginning thru go-live.• Processed statutory payments and taxes to correct foreign entities.• Maintain training documentation for all implementations• Work effectively with business partners daily such as Treasury, Human Resources, implementation managers, projectmanagers and foreign colleagues. Show less

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  Spectrum

  Mar 2020 - Jan 2022

  Garnishment Specialist
• 

  OneSource Virtual

  Jul 2022 - now

  Garnishment Specialist II