Brian Higbee

Experience

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  The Donna Karan Company, LLC.

  Jan 2001 - Jan 2002

  Lead Cashier

  Brian was with the Donna Karan Company for one year as a cashier, dealing closely with customers in a high-end retail setting. As cashier, he worked alongside and interacted with all aspects of the store employees, including management, sales, loss prevention, visual merchandisers, and stock associates. In the Summer of 2001, Brian was a member of the team charged with facilitating the grand opening of the new DKNY SoHo store.

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  TOD'S

  Jan 2002 - Jan 2006

  Lead Cashier & Customer Service Representative

  -Trained and supervised the cashier team, participated in interviewing prospective employees, and instructed managers and sales associates in company-specific workstation software.-Processed the daily sales transactions at the United States’ flagship luxury boutique promptly and accurately.-Maintained a computer database of client statistics and accurate purchasing records for the corporate office.-Communicated frequently with ten nationwide branches and interacted professionally with high-profile clients. Show less

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  New York City District Council of Carpenters Training Center

  Aug 2006 - Jan 2017

  Senior Program Coordinator - BuildingWorks Pre-Apprentice Training Program

  For over ten years I was a Program Coordinator with the Grants Department at the New York City District Council of Carpenters Training Center where we implemented a non-profit program called BuildingWorks with a mission to prepare unemployed, underrepresented, and low-income men and women for careers in the unionized construction trades.-Provided administrative support to the Grants Manager and collaborated with departmental staff on supervising the daily operations of the BuildingWorks Pre-Apprenticeship Training Program.-Collected employment and salary data from program graduates through proactive outreach and personal engagement to support National Institute of Environmental Health Sciences grants and local grant proposals.-Functioned as the Grants Department’s main point of contact for general phone calls and responded to public inquiries in person, on the phone, and through email, along with principal customer service responsibilities.-Corresponded with community-based organizations to develop and implement recruitment strategies, and conducted applicant assessments, testing, and interviews. -Served as liaison between management and instructors during off-site volunteer projects, ordered training supplies and protective equipment, and assisted teachers with classroom activities and technical support.-Produced all marketing materials for the Grants Department including recruitment flyers and event advertisements, and promoted the building trades and union apprenticeships at citywide career fairs.-Coordinated alumni networking events and independently managed the BuildingWorks social media accounts on Facebook and Twitter. Show less

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  Metro State University

  May 2017 - Jul 2023

  Operations Coordinator - Institute for Community Engagement and Scholarship

  Responsible for the administrative, operational, and customer service functions of the community engagement division of the university to assure the efficient and effective ongoing operations of the department.- Reconciled and monitored confidential department personnel and non-personnel spending and university financial records to maintain compliance with fiscal regulations under all Minnesota State Colleges and Universities policies.- Provided administrative support to the Institute’s Director and several allied committees, diligently and discreetly.- Coordinated the logistics and planning of co-sponsored events, both in-person and virtual, to assure high-quality university and public programming for initiatives, such as Understanding and Responding to Mass Incarceration (URMI), Constitution Day, First Saturday Science, Metro State Votes, Youth Campus Visits, Free Tax Assistance, and more.- Represented my bargaining unit (AFSCME) on the Strategic Integrated Marketing Council and the Community Engagement Council, and an ongoing event planning team member of the Anti-Racism Coalition.- Appointed by the President of the University as a standing member on the Art Exhibition Committee. Show less

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  Minneapolis College

  Jul 2023 - May 2024

  Executive Assistant - Academic/Student Affairs & Institutional Effectiveness

  Executive Assistant to the VP of Academic Affairs, the VP of Student Affairs, and the Associate VP of Academic Operations and Institutional Effectiveness.

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  Metro State University

  Apr 2024 - now

  Office Manager